将头像技术整合到心力衰竭患者的远程医疗应用中：一项试点研究。
Integrating avatar technology into a telemedicine application in heart failure patients : A pilot study.
机构信息
Department of Cardiology, Maastricht University Medical Centre, P.Debyelaan 25, 6229 HX, Maastricht, The Netherlands.
Sananet Care BV, Sittard, The Netherlands.
出版信息
Wien Klin Wochenschr. 2023 Dec;135(23-24):680-684. doi: 10.1007/s00508-022-02150-8. Epub 2023 Feb 2.
BACKGROUND
Heart failure is a severe condition and telemedicine can improve the care of heart failure. Many patients are unable to use telemedicine applications due to visual impairment and limited health-related literacy. Avatar technology might help to overcome these limitations.
METHODS
A telemedicine application was combined with a nurse avatar and offered to heart failure outpatients for 3 months. System usability and patient satisfaction were evaluated monthly by the system usability score (maximum score=100) and the patient satisfaction scale (maximum score=50).
RESULTS
In total, 37 heart failure patients were enrolled. The mean system usability score after 1 month was 73 (standard deviation=24) and 72 (standard deviation=10) after 3 months of follow-up, which was not significantly different (p = 0.40). The mean patient satisfaction scale after 1 month was 42 (standard deviation=5) and 39 (standard deviation=8) after 3 months, which was not significantly different (p = 0.10).
CONCLUSION
A nurse look-a-like avatar integrated into a telemedicine application was positively assessed by heart failure patients. Future studies are warranted to clarify the role of avatar technology in telemedicine.
背景
心力衰竭是一种严重的疾病，远程医疗可以改善心力衰竭的护理。许多患者由于视力障碍和有限的健康相关文化素养而无法使用远程医疗应用程序。虚拟形象技术可能有助于克服这些限制。
方法
将远程医疗应用程序与护士虚拟形象相结合，并在 3 个月内向心力衰竭门诊患者提供。每月通过系统可用性得分（最高得分为 100）和患者满意度量表（最高得分为 50）评估系统可用性和患者满意度。
结果
共纳入 37 例心力衰竭患者。1 个月后的平均系统可用性评分为 73（标准差=24），3 个月后的平均系统可用性评分为 72（标准差=10），差异无统计学意义（p=0.40）。1 个月后的平均患者满意度评分为 42（标准差=5），3 个月后的平均患者满意度评分为 39（标准差=8），差异无统计学意义（p=0.10）。
结论
集成到远程医疗应用程序中的护士虚拟形象受到心力衰竭患者的积极评价。未来的研究需要阐明虚拟形象技术在远程医疗中的作用。
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