Bastian Pascal, Benoit Megan, Freres Katharina, Posmek Jana
Fachbereich Erziehungswissenschaften, Institut für Bildung im Kindes- und Jugendalter, Arbeitsbereich Sozialpädagogik, Rheinland-Pfälzische Technische Universität Kaiserslautern Landau, Bürgerstr. 23, 76829 Landau, Deutschland.
Z Erziehwiss. 2023;26(1):243-263. doi: 10.1007/s11618-023-01143-1. Epub 2023 Feb 10.
There is still little empirical knowledge about the impact of the Covid 19 pandemic on the casework of youth welfare offices. However, qualitative studies provide a number of indications on the importance of teamwork, on explicit and implicit ways of acting as well as on decision-making practices (sense-making) of professionals in child protection. These aspects were largely limited by the lockdowns and the pandemic-related protective measures. This leads to the question of the present study about how these restrictions are dealt with and the coping strategies related to them.The analysis is based on the contrastive interpretation of telephone interviews with professionals from two youth welfare offices. From a relational perspective in the sense of Bruno Latour, which does not focus on the actors, but rather on their connections and relations, some transformations in the network in which the cases are usually processed become visible. These transformations were elaborated based on the interviews as crisis-like restrictions of the usual practice of action. In the analyzed data, ways of acting can be reconstructed that can be understood as dealing with these crises. The results show that the actual crisis is not to be found in the abstract idea of a virus pandemic, but above all in the breaking away of case work habits.
关于新冠疫情对青少年福利办公室个案工作的影响，目前仍缺乏实证性知识。然而，定性研究提供了一些线索，涉及团队合作的重要性、专业人员在儿童保护中的显性和隐性行为方式以及决策实践（意义建构）。这些方面在很大程度上受到封锁措施和与疫情相关的防护措施的限制。这就引出了本研究的问题，即这些限制是如何得到应对的，以及与之相关的应对策略。该分析基于对来自两个青少年福利办公室的专业人员进行的电话访谈的对比解读。从布鲁诺·拉图尔意义上的关系视角来看，这种视角不关注行动者，而是关注他们的联系和关系，在通常处理个案的网络中可以看到一些转变。基于访谈，这些转变被阐述为对通常行动惯例的类似危机的限制。在分析的数据中，可以重构出一些行为方式，这些方式可以被理解为应对这些危机的方式。结果表明，实际的危机并非存在于病毒大流行的抽象概念中，而主要在于个案工作习惯的打破。
