Faculty of Business, Ostfalia University of Applied Sciences, Wolfsburg, Germany.
Faculty of Economic Sciences, Georg August University Göttingen, Göttingen, Germany.
PLoS One. 2023 Feb 21;18(2):e0278751. doi: 10.1371/journal.pone.0278751. eCollection 2023.
Algorithms already carry out many tasks more reliably than human experts. Nevertheless, some subjects have an aversion towards algorithms. In some decision-making situations an error can have serious consequences, in others not. In the context of a framing experiment, we examine the connection between the consequences of a decision-making situation and the frequency of algorithm aversion. This shows that the more serious the consequences of a decision are, the more frequently algorithm aversion occurs. Particularly in the case of very important decisions, algorithm aversion thus leads to a reduction of the probability of success. This can be described as the tragedy of algorithm aversion.
算法已经比人类专家更可靠地执行许多任务。然而，一些人对算法有抵触情绪。在某些决策情况下，错误可能会产生严重的后果，而在其他情况下则不会。在框架实验的背景下，我们研究了决策情况的后果与算法抵触的频率之间的联系。这表明，决策的后果越严重，算法抵触的频率就越高。特别是在非常重要的决策中，算法抵触会导致成功的概率降低。这可以被描述为算法抵触的悲剧。
