Baldassa Andrea, Orsini Federico, Ceccato Riccardo
Department of Civil, Architectural and Environmental Engineering, University of Padua, 35131, Italy.
Mobility and Behavior Research Center - MoBe, University of Padua, 35131 Padua, Italy.
Case Stud Transp Policy. 2023 Jun;12:101010. doi: 10.1016/j.cstp.2023.101010. Epub 2023 Apr 27.
In recent years, the adoption of teleworking has witnessed a significant surge, partly driven by the COVID-19 pandemic. The existing literature suggests that its implementation has elicited mixed reactions from workers; while some workers have expressed satisfaction with its introduction, others prefer to work in a traditional, on-site setting. Concurrently, there has been a growing interest in Mobility-as-a-Service (MaaS) and an increase in the number of companies offering such services. However, there is limited research exploring the relationship between teleworking and the utilization of MaaS. This paper aims to fill this gap, by analyzing (1) which factors influence users to adopt teleworking in a post-pandemic scenario and (2) the relationship between willingness to telework and the propensity to join a MaaS system. An ordered logit model and a mixed logit model were developed to achieve the two goals, respectively. These models were calibrated and validated using data collected from questionnaires administered to Padua Municipality employees between October 2020 and January 2021. As expected, the employees most inclined toward teleworking are those who seek more flexibility and are unable to commute by private means. In addition, results show that employees who expressed the preference to telework more in the future are less likely to adopt MaaS, suggesting that the increased popularity of teleworking due to the pandemic may have a negative effect on the uptake of MaaS. These findings were utilized to formulate several policy recommendations.
近年来，远程办公的采用率大幅飙升，部分原因是受新冠疫情的推动。现有文献表明，其实施引发了员工的不同反应；虽然一些员工对引入远程办公表示满意，但另一些人则更喜欢在传统的现场办公环境中工作。与此同时，人们对出行即服务（MaaS）的兴趣日益浓厚，提供此类服务的公司数量也在增加。然而，探索远程办公与MaaS利用之间关系的研究有限。本文旨在通过分析（1）在疫情后情景中哪些因素影响用户采用远程办公，以及（2）远程办公意愿与加入MaaS系统倾向之间的关系来填补这一空白。分别开发了有序逻辑模型和混合逻辑模型来实现这两个目标。使用2020年10月至2021年1月期间对帕多瓦市员工进行问卷调查收集的数据对这些模型进行了校准和验证。正如预期的那样，最倾向于远程办公的员工是那些寻求更大灵活性且无法通过私人交通通勤的人。此外，结果表明，未来表示更倾向于远程办公的员工采用MaaS的可能性较小，这表明疫情导致的远程办公普及可能对MaaS的采用产生负面影响。这些研究结果被用于制定若干政策建议。
