Chen Xuelin, Al Mamun Abdullah, Hoque Mohammad Enamul, Hirwani Wan Hussain Wan Mohd, Yang Qing
School of Business, Jishou University, 416000 Jishou City, Hunan, China.
UKM - Graduate School of Business, Universiti Kebangsaan Malaysia, 43600, UKM Bangi, Selangor, Malaysia.
Heliyon. 2023 Apr 24;9(5):e15742. doi: 10.1016/j.heliyon.2023.e15742. eCollection 2023 May.
China's growing workforce of young employees has propelled its economy towards becoming a global power. However, with evolving workplace difficulties and uncertainties, the rate of employee turnover is also rising, which affects every department in companies, in addition to impacting costs and finances. This study explored the influences of five core job characteristics, work relationships, and work conditions on young Chinese employees' retention intentions, mediated by employee well-being. Using a quantitative cross-sectional approach, 804 responses were obtained from young Chinese workers. We also employed partial least squares structural equation modeling to analyze and forecast the extent of the impact of this study's independent variables. The empirical findings revealed that job autonomy, skill variety, task significance, feedback, work relationships, and work conditions indirectly influenced the retention intentions of young workers in China, with employee well-being acting as a mediator. However, the impact of task identity on employee well-being and retention intentions was insignificant. Our study contributes to the literature on employee retention intentions by demonstrating the importance of young employees' perceptions of work design-related aspects and extending the application of the job characteristics model.
中国不断壮大的年轻员工队伍推动其经济迈向全球强国地位。然而，随着工作场所困难和不确定性的不断演变，员工流动率也在上升，这不仅影响公司的成本和财务状况，还波及公司的各个部门。本研究探讨了五个核心工作特征、工作关系和工作条件对中国年轻员工留任意愿的影响，并以员工幸福感作为中介变量。采用定量横断面研究方法，收集了804名中国年轻员工的回复。我们还运用偏最小二乘结构方程模型来分析和预测本研究自变量的影响程度。实证结果表明，工作自主性、技能多样性、任务重要性、反馈、工作关系和工作条件通过员工幸福感这一中介变量间接影响中国年轻员工的留任意愿。然而，任务完整性对员工幸福感和留任意愿的影响并不显著。我们的研究通过证明年轻员工对与工作设计相关方面的认知的重要性，并扩展工作特征模型的应用，为员工留任意愿的文献做出了贡献。
