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Investigating the Role of Context in the Delivery of Text Messages for Supporting Psychological Wellbeing.

作者信息

Bhattacharjee Ananya, Williams Joseph Jay, Meyerhoff Jonah, Kumar Harsh, Mariakakis Alex, Kornfield Rachel

机构信息

Computer Science, University of Toronto, Canada.

Preventive Medicine, Northwestern University, USA.

出版信息

Proc SIGCHI Conf Hum Factor Comput Syst. 2023 Apr;2023. doi: 10.1145/3544548.3580774. Epub 2023 Apr 19.


DOI:10.1145/3544548.3580774
PMID:37223844
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10201989/
Abstract

Without a nuanced understanding of users' perspectives and contexts, text messaging tools for supporting psychological wellbeing risk delivering interventions that are mismatched to users' dynamic needs. We investigated the contextual factors that influence young adults' day-to-day experiences when interacting with such tools. Through interviews and focus group discussions with 36 participants, we identified that people's daily schedules and affective states were dominant factors that shape their messaging preferences. We developed two messaging dialogues centered around these factors, which we deployed to 42 participants to test and extend our initial understanding of users' needs. Across both studies, participants provided diverse opinions of how they could be best supported by messages, particularly around when to engage users in more passive versus active ways. They also proposed ways of adjusting message length and content during periods of low mood. Our findings provide design implications and opportunities for context-aware mental health management systems.

摘要

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本文引用的文献

[1]
: Translating Mental Health Principles into Real Life Through Story-Based Text Messages.

Proc ACM Hum Comput Interact. 2022-11

[2]
"I think people are powerful": The Sociality of Individuals Managing Depression.

Proc ACM Hum Comput Interact. 2019-11

[3]
System design of a text messaging program to support the mental health needs of non-treatment seeking young adults.

Procedia Comput Sci. 2022

[4]
Text Messages in the Field of Mental Health: Rapid Review of the Reviews.

Front Psychiatry. 2022-6-24

[5]
Meeting Users Where They Are: User-centered Design of an Automated Text Messaging Tool to Support the Mental Health of Young Adults.

Proc SIGCHI Conf Hum Factor Comput Syst. 2022-4

[6]
Involving Crowdworkers with Lived Experience in Content-Development for Push-Based Digital Mental Health Tools: Lessons Learned from Crowdsourcing Mental Health Messages.

Proc ACM Hum Comput Interact. 2022-4

[7]
Longitudinal links between behavioral activation coping strategies and depressive symptoms of U.S. adults living alone during the COVID-19 pandemic.

PLoS One. 2022

[8]
Digital Technologies for Emotion-Regulation Assessment and Intervention: A Conceptual Review.

Clin Psychol Sci. 2022-1

[9]
Design and Evaluation of a Just-in-Time Adaptive Intervention (JITAI) to Reduce Sedentary Behavior at Work: Experimental Study.

JMIR Form Res. 2022-1-26

[10]
Promising outcomes from a cognitive behavioral therapy text-messaging intervention targeting drug use, antiretroviral therapy adherence, and HIV risk behaviors among adults living with HIV and substance use disorders.

Drug Alcohol Depend. 2022-2-1

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