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社交媒体在医疗保健中的多方面作用:机遇、挑战及质量控制需求

Multifaceted Role of Social Media in Healthcare: Opportunities, Challenges, and the Need for Quality Control.

作者信息

Jeyaraman Madhan, Ramasubramanian Swaminathan, Kumar Shanmugapriya, Jeyaraman Naveen, Selvaraj Preethi, Nallakumarasamy Arulkumar, Bondili Suresh K, Yadav Sankalp

机构信息

Orthopaedics, ACS Medical College and Hospital, Dr MGR (M.G.Ramachandran) Educational and Research Institute, Chennai, IND.

Medicine, Government Medical College, Omandurar Government Estate, Chennai, IND.

出版信息

Cureus. 2023 May 16;15(5):e39111. doi: 10.7759/cureus.39111. eCollection 2023 May.

DOI:10.7759/cureus.39111
PMID:37332420
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC10272627/
Abstract

Social media, leveraging Web 2.0 technologies, plays a vital role in healthcare, medical education, and research by fostering collaboration and enabling research dissemination. Healthcare professionals use these platforms to improve public health literacy, but concerns about misinformation and content accuracy persist. In 2023, platforms like Facebook (Meta Platforms, Inc., Menlo Park, California, United States), YouTube (Google LLC, Mountain View, California, United States), Instagram (Meta Platforms, Inc.), TikTok (ByteDance Ltd, Beijing, China), and Twitter (X Corp., Carson City, Nevada, United States) have become essential in healthcare, offering patient communication, professional development, and knowledge-sharing opportunities. However, challenges such as breaches of patient confidentiality and unprofessional conduct remain. Social media has transformed medical education, providing unique networking and professional development opportunities. Further studies are needed to determine its educational value. Healthcare professionals must follow ethical and professional guidelines, particularly regarding patient privacy, confidentiality, disclosure rules, and copyright laws. Social media significantly impacts patient education and healthcare research. Platforms like WhatsApp (Meta Platforms, Inc.) effectively improve patient compliance and outcomes. Yet, the rapid dissemination of false news and misinformation on social media platforms presents risks. Researchers must consider potential biases and content quality when extracting data. Quality control and regulation are crucial in addressing potential dangers and misinformation in social media and healthcare. Stricter regulations and monitoring are needed due to cases of deaths resulting from social media trends and false news spread. Ethical frameworks, informed consent practices, risk assessments, and appropriate data management strategies are essential for responsible research using social media technologies. Healthcare professionals and researchers must judiciously use social media, considering its risks to maximize benefits and mitigate potential drawbacks. By striking the right balance, healthcare professionals can enhance patient outcomes, medical education, research, and the overall healthcare experience.

摘要

社交媒体借助Web 2.0技术,通过促进合作和推动研究传播,在医疗保健、医学教育和研究中发挥着至关重要的作用。医疗保健专业人员利用这些平台提高公众健康素养,但对错误信息和内容准确性的担忧依然存在。2023年,脸书(美国加利福尼亚州门洛帕克的元平台公司)、优兔(美国加利福尼亚州山景城的谷歌有限责任公司)、照片墙(元平台公司)、抖音(中国北京的字节跳动有限公司)和推特(美国内华达州卡森城的X公司)等平台已成为医疗保健领域的重要组成部分,提供了患者沟通、专业发展和知识共享的机会。然而,诸如侵犯患者隐私和不专业行为等挑战仍然存在。社交媒体改变了医学教育,提供了独特的社交网络和专业发展机会。需要进一步研究以确定其教育价值。医疗保健专业人员必须遵循道德和专业准则,特别是在患者隐私、保密、披露规则和版权法方面。社交媒体对患者教育和医疗保健研究有重大影响。像瓦次艾普(元平台公司)这样的平台有效地提高了患者的依从性和治疗效果。然而,社交媒体平台上虚假新闻和错误信息的迅速传播带来了风险。研究人员在提取数据时必须考虑潜在的偏差和内容质量。质量控制和监管对于应对社交媒体和医疗保健中的潜在危险和错误信息至关重要。由于社交媒体趋势和虚假新闻传播导致死亡的案例,需要更严格的监管和监测。道德框架、知情同意做法、风险评估和适当的数据管理策略对于使用社交媒体技术进行负责任的研究至关重要。医疗保健专业人员和研究人员必须谨慎使用社交媒体,考虑到其风险,以最大限度地提高效益并减轻潜在的不利影响。通过把握正确的平衡,医疗保健专业人员可以改善患者治疗效果、医学教育、研究以及整体医疗保健体验。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/c614/10272627/4af09b2b8229/cureus-0015-00000039111-i02.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/c614/10272627/238a2d74cbb9/cureus-0015-00000039111-i01.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/c614/10272627/4af09b2b8229/cureus-0015-00000039111-i02.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/c614/10272627/238a2d74cbb9/cureus-0015-00000039111-i01.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/c614/10272627/4af09b2b8229/cureus-0015-00000039111-i02.jpg

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