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尼日利亚一家三级医院的医护人员社交媒体使用情况及其对工作效率的影响:证据分析

Social Media Dimensions and Productivity Among Healthcare Workers: Evidence from a Nigerian Tertiary Hospital.

作者信息

Uzoeghelu Precious Chisom, Agoyi Mary

机构信息

Department of Management Information Systems, Cyprus International University, Haspolat, Nicosia 99258, Turkey.

Department of Information Technology, Cyprus International University, Haspolat, Nicosia 99258, Turkey.

出版信息

Healthcare (Basel). 2025 Jul 28;13(15):1836. doi: 10.3390/healthcare13151836.

Abstract

: Social media platforms play a crucial role in contemporary healthcare, facilitating patient participation and enabling communication among healthcare workers, as well as serving as a platform for medical awareness and advocacy. Social media use among healthcare workers has increased to 91%, with 65% using it for health promotion purposes. Nonetheless, current studies have not properly and empirically explored its dimensions. : This study therefore examines social media dimensions and the productivity of healthcare workers. : Leveraging the professional productivity theory and digital engagement theory, the study employs SPSS to analyze the gathered data through a partial least squares (PLS-SEM) approach to explore social media dimensions and productivity among healthcare workers in a Nigerian Tertiary Hospital. Based on a cross-sectional descriptive survey design and stratified random sampling method, 344 medical workers were analyzed. : The study found that fear of missing out, information sharing, social influence, trust, and social media usage have a significant impact on the productivity of healthcare professionals. : This research adds to the growing academic research on the capabilities of social media within the circular economic systems aimed at advancing healthcare delivery in developing economies. The research offers a method for maximizing the use of social media within healthcare settings to foster enhanced healthcare outcomes, particularly productivity.

摘要

社交媒体平台在当代医疗保健中发挥着至关重要的作用,它促进患者参与,使医护人员之间能够进行交流,同时还作为医疗意识和宣传的平台。医护人员使用社交媒体的比例已增至91%,其中65%将其用于健康促进目的。尽管如此,目前的研究尚未对其各个方面进行恰当且实证性的探索。

因此,本研究旨在考察社交媒体的各个方面以及医护人员的工作效率。

该研究利用专业生产力理论和数字参与理论,采用SPSS通过偏最小二乘法结构方程模型(PLS-SEM)对收集到的数据进行分析,以探究尼日利亚一家三级医院医护人员的社交媒体使用情况及其工作效率。基于横断面描述性调查设计和分层随机抽样方法,对344名医务人员进行了分析。

研究发现,错失恐惧、信息分享、社会影响、信任以及社交媒体使用对医护专业人员的工作效率有显著影响。

这项研究为旨在促进发展中经济体医疗服务的循环经济系统内关于社交媒体能力的日益增多的学术研究增添了内容。该研究提供了一种方法,可在医疗环境中最大限度地利用社交媒体,以促进改善医疗保健成果,特别是提高工作效率。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/5d01/12345690/1d808a5e2c26/healthcare-13-01836-g001.jpg

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