Department of Computer Science, Seattle University, Seattle, Washington, USA.
School of Nursing, The University of Texas at Austin, Austin, Texas, USA.
J Am Med Inform Assoc. 2024 Jan 18;31(2):342-353. doi: 10.1093/jamia/ocad105.
To create and evaluate a public health informatics tool, Florence, for communicating information to the public.
This user-centered design study included 3 phases: (1) an interview and survey study with public health practitioners to assess needs for creating infographics; (2) the application of assessment findings and public health-motivated design guidelines to the design and development of a public health-specific infographic design tool; and (3) a feasibility and usability study to evaluate the feasibility and usability of the tool.
In phase 1, participants noted the importance of tailoring infographics to an audience and wanted flexible tools along with design guidance to help make fewer design decisions. In phase 2, we developed a prototype tool with: (1) layout and functionality familiar to PH users, (2) quick and intuitive ways to add and modify data in visualizations, and (3) health-focused visual elements. In phase 3, participants found Florence to be usable, providing an intuitive and straightforward experience, and that the focus on public health was useful.
Based on needs assessments and existing literature, we created Florence along with public health practitioners to address their domain specific needs, ultimately leading to a tool that participants in our study deemed useful. Future research can build on our work to develop user-centered tools to meet their needs.
Infographics are important for public health communication. Creating user-centered solutions to address the unique needs of public health can support communication efforts.
创建并评估一个公共卫生信息学工具 Florence,用于向公众传达信息。
这是一项用户为中心的设计研究,包括 3 个阶段:(1)对公共卫生从业者进行访谈和调查,以评估创建信息图的需求;(2)应用评估结果和以公共卫生为导向的设计准则,设计和开发特定于公共卫生的信息图设计工具;(3)进行可行性和可用性研究,以评估该工具的可行性和可用性。
在第 1 阶段,参与者指出了根据受众定制信息图的重要性,并希望有灵活的工具以及设计指南来帮助减少设计决策。在第 2 阶段,我们开发了一个具有以下特点的原型工具:(1)熟悉 PH 用户的布局和功能;(2)快速直观的方法来添加和修改可视化中的数据;(3)以健康为重点的视觉元素。在第 3 阶段,参与者认为 Florence 易于使用,提供了直观而简单的体验,并且专注于公共卫生很有用。
基于需求评估和现有文献,我们与公共卫生从业者一起创建了 Florence,以满足他们特定于领域的需求,最终导致研究参与者认为有用的工具。未来的研究可以基于我们的工作,开发以用户为中心的工具来满足他们的需求。
信息图对于公共卫生沟通很重要。创建以用户为中心的解决方案来满足公共卫生的独特需求可以支持沟通工作。