Metersky Kateryna, Rahman Rezwana, Boyle Jennifer
Daphne Cockwell School of Nursing, Toronto Metropolitan University, Toronto, ON, Canada.
Centre for Collaborative Healthcare and Education, University of Toronto, Toronto, Ontario, Canada.
J Patient Exp. 2023 Jun 20;10:23743735231183677. doi: 10.1177/23743735231183677. eCollection 2023.
Patient-partners are invaluable in health professions' education. Sharing their lived experiences with prospective and current healthcare providers can provide an opportunity for these participants to hone their patient-centric skills. However, sharing stories publicly is a vulnerable role and may feel emotionally risky for patient-partners. Using reflective dialogue, this manuscript outlines recommendations through the Sender-Receiver Model of Communication for Patient-Partners encounters when working with patient-partners in health professions' education. These recommendations include recognizing that: Some stories are wounds requiring further healing; other stories are scars fully processed by patient-partners and ready to be shared publicly. Audiences should recognize vulnerability patient-partners may experience in sharing their stories and engage accordingly. Shared stories may elicit intense emotions from patient-partners and audiences. Both groups should be given an opportunity to process and work through emotions.
患者伙伴在卫生专业教育中具有不可估量的价值。与未来和当前的医疗服务提供者分享他们的生活经历,可以为这些参与者提供一个机会,来磨练他们以患者为中心的技能。然而,公开分享故事是一个容易受到伤害的角色,对患者伙伴来说可能在情感上有风险。通过反思性对话,本手稿概述了在卫生专业教育中与患者伙伴合作时,针对患者伙伴交流的发送者-接收者模型的建议。这些建议包括认识到:有些故事是需要进一步愈合的伤口;其他故事是患者伙伴已经完全处理好并准备好公开分享的伤疤。听众应该认识到患者伙伴在分享他们的故事时可能经历的脆弱性,并相应地做出回应。分享的故事可能会引发患者伙伴和听众的强烈情绪。应该给这两个群体一个处理和疏导情绪的机会。