Kamo Yuiko, Fujimori Maiko, Asai Mariko, Oishi Takayuki, Mori Masanori, Miyashita Mitsunori, Morita Tatsuya, Uchitomi Yosuke
Department Division of Supportive Care, Survivorship and Translational Research, National Cancer Center Institute for Cancer Control, Tokyo, Japan.
Department of Medical Psychology, Nippon Medical School, Tokyo, Japan.
PEC Innov. 2023 May 18;2:100166. doi: 10.1016/j.pecinn.2023.100166. eCollection 2023 Dec.
To develop the Japanese version of the Patient Satisfaction Questionnaire (PSQ-J) and examine its validity and reliability.
A cross-sectional, web-based survey was conducted among cancer patients in Japan. The PSQ-J was developed following the forward-backward translation method, using a numerical rating scale. Data on patient characteristics and psychometric scales, like the PSQ-J, willingness to recommend an oncologist to others, trust in the healthcare system, uncertainty, and the Physician Compassion Questionnaire were collected. Validity was examined using exploratory and confirmatory factor analyses and by calculating the correlations between the total PSQ-J score and the criterion variables. Reliability was confirmed by Cronbach's alpha and test-retest score correlations at a two-week interval.
The first and second surveys were conducted on 309 and 107 patients, respectively. One-dimensionality and model fit were verified using factor analyses. The PSQ-J was significantly associated with other comparable scales. Cronbach's alpha was 0.962; the correlation between the PSQ-J test-retest scores was 0.835 ( < .001).
The current study indicates that the PSQ-J can be valid and reliable for assessing satisfaction with oncologist consultation.
The PSQ-J enables the effective assessment of patient satisfaction with oncologist consultations, leading to better practice reflecting the patient's viewpoint.
开发患者满意度问卷的日语版本（PSQ-J）并检验其有效性和可靠性。
在日本的癌症患者中进行了一项基于网络的横断面调查。PSQ-J采用前后翻译法开发，使用数字评分量表。收集了患者特征和心理测量量表的数据，如PSQ-J、向他人推荐肿瘤学家的意愿、对医疗系统的信任、不确定性以及医生同情心问卷。通过探索性和验证性因素分析以及计算PSQ-J总分与标准变量之间的相关性来检验有效性。通过Cronbach's alpha和两周间隔的重测分数相关性来确认可靠性。
第一次和第二次调查分别对309名和107名患者进行。使用因素分析验证了单维度性和模型拟合。PSQ-J与其他可比量表显著相关。Cronbach's alpha为0.962；PSQ-J重测分数之间的相关性为0.835（<0.001）。
当前研究表明，PSQ-J在评估对肿瘤学家咨询的满意度方面具有有效性和可靠性。
PSQ-J能够有效评估患者对肿瘤学家咨询的满意度，从而促使实践更好地反映患者观点。
