护理专业学生在多语言和多元文化临床环境中的沟通体验：一项定性研究。
Nursing students' experiences of communication in a multilingual and multicultural clinical environment: A qualitative study.
机构信息
Department of General Nursing Science, School of Nursing and Public Health, Faculty of Health Sciences and Veterinary Medicine, University of Namibia (UNAM), Rundu, Namibia.
出版信息
Nurs Open. 2023 Oct;10(10):6875-6884. doi: 10.1002/nop2.1939. Epub 2023 Jul 18.
AIM
The aim of this study was to investigate nursing students' experiences of communication in a multilingual and multicultural clinical environment.
BACKGROUND
Effective communication in a healthcare setting plays a crucial role in patient care. Yet, since universities, globally, have experienced an increase in the enrolment of both local and international students in various degree programmes, student populations have become increasingly multilingual and multicultural. This study was conducted in a multilingual country where many languages are not spoken by all citizens, which results in nursing students experiencing varied outcomes.
DESIGN
A qualitative, explorative, descriptive research design was used.
METHODS
Sixteen nursing students enrolled in either the Bachelor of Nursing Science (Clinical, Honours) or the Diploma in Nursing Science. Data were collected by means of in-depth, semi-structured interviews with a sample of 16 nursing students who were selected through convenience sampling. Data were analysed using thematic analysis.
RESULTS
The study revealed four themes: aspects that complicate communication; interesting aspects about communication; the need for communication assistance; and the need for policy intervention, which is key to addressing challenges in multilingual clinical environments.
目的
本研究旨在探讨护理学生在多语言和多元文化临床环境中的沟通体验。
背景
有效的沟通在医疗保健环境中起着至关重要的作用。然而，由于全球各地的大学在各种学位课程中都增加了本地和国际学生的入学人数，学生群体变得越来越多语言和多元文化。本研究在一个多语言国家进行，在这个国家，许多语言并非所有公民都会说，这导致护理学生的体验结果各不相同。
设计
使用定性、探索性、描述性研究设计。
方法
16 名注册护理科学学士（临床、荣誉）或护理科学文凭课程的护理学生参加了研究。通过对方便抽样选择的 16 名护理学生进行深入的半结构化访谈收集数据。使用主题分析对数据进行分析。
结果
研究揭示了四个主题：使沟通复杂化的方面；沟通有趣的方面；对沟通援助的需求；以及政策干预的必要性，这是解决多语言临床环境中的挑战的关键。
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