Xiao Jun, Gong Yanping, Li Jian, Javeed Sohail Ahmad, Peng Yao
School of Business, Central South University, Changsha, 410083, China.
School of Management, Hunan City University, Yiyang, 413000, China.
Heliyon. 2023 Jul 18;9(8):e18347. doi: 10.1016/j.heliyon.2023.e18347. eCollection 2023 Aug.
Despite the high incidence of work-family conflict, there has been a lack of research that investigates its impact on employee behavior, particularly concerning their consumption behavior, which has received inadequate attention. The present study draws on the strength model of self-control and investigates the influence of individuals' work-family conflict on their preferences for hedonic and utilitarian products via self-control, with frugality acting as a moderator of this relationship. This study gathered data from 502 full-time employees with families in China. Results from the moderated mediating model analysis conducted using the SPSS-PROCESS macro revealed that work-family conflict was positively associated with a preference for hedonic products and negatively associated with a preference for utilitarian products. Self-control was found to mediate the relationship between work-family conflict and product preferences, with a weaker mediating effect observed for individuals with higher levels of frugality in the case of utilitarian products. The findings of this study contribute to the literature on work-family conflict and have implications for organizations and merchants in understanding and addressing the impact of work-family conflict on employee consumption behavior. Specifically, this study provides insight into how organizations can better manage work-family conflict and how merchants can make more informed marketing decisions for hedonic and utilitarian products.
尽管工作与家庭冲突的发生率很高,但缺乏研究调查其对员工行为的影响,尤其是对他们消费行为的影响,而这方面受到的关注不足。本研究借鉴自我控制的力量模型,通过自我控制来调查个体的工作与家庭冲突对其享乐主义和功利主义产品偏好的影响,节俭作为这种关系的调节变量。本研究收集了来自中国502名有家庭的全职员工的数据。使用SPSS-PROCESS宏进行的调节中介模型分析结果显示,工作与家庭冲突与享乐主义产品偏好呈正相关,与功利主义产品偏好呈负相关。自我控制被发现中介了工作与家庭冲突和产品偏好之间的关系,在功利主义产品方面,节俭程度较高的个体的中介效应较弱。本研究的结果为工作与家庭冲突的文献做出了贡献,并对组织和商家理解和应对工作与家庭冲突对员工消费行为的影响具有启示意义。具体而言,本研究深入探讨了组织如何更好地管理工作与家庭冲突,以及商家如何针对享乐主义和功利主义产品做出更明智的营销决策。