Institute for Management and Economics in Health Care, UMIT TIROL-Private University for Health Sciences and Health Technology, 6060 Hall in Tirol, Austria.
Department of Business Administration, DBU Digital Business University of Applied Sciences, 10999 Berlin, Germany.
Int J Environ Res Public Health. 2023 Aug 15;20(16):6581. doi: 10.3390/ijerph20166581.
This study comprehensively investigates the effects of digitization in the workplace, with a specific focus on white-collar employees, using the job demands-resources (JD-R) model as a theoretical framework. By examining the intricate interplay between digital job demands and digital job resources, the research offers valuable insights to help organizations navigate the complexities caused by technological advancements. Utilizing a qualitative triangulation approach, the research combines a systematic literature review with a thematic analysis of 15 interdisciplinary expert interviews. Thereby, the study establishes a robust theoretical foundation for exploring stress, motivation, and the organizational consequences arising from integrating technology in the workplace. The JD-R model is extended to incorporate digital job demands and resources, enabling a thorough examination of both the positive and negative aspects of digitization within organizations. Moreover, the study highlights the necessity for the consistent adaptation of the JD-R model across diverse job contexts in the ever-evolving digital landscape. It advocates for organizations to effectively leverage digital resources and proactively manage job demands, aiming to transform digitization into a valuable job asset while preventing the onset of overwhelming burdens. In conclusion, the research encourages organizations to embrace the vast potential of digitization while prioritizing digital health in the workplace.
本研究综合考察了职场数字化的影响，特别关注白领员工，以工作要求-资源（JD-R）模型为理论框架。通过研究数字工作要求和数字工作资源之间的复杂相互作用，本研究为帮助组织应对技术进步带来的复杂性提供了有价值的见解。本研究采用定性三角测量方法，将系统文献回顾与对 15 名跨学科专家访谈的主题分析相结合。从而，为探索工作场所技术整合所带来的压力、动机和组织后果奠定了坚实的理论基础。JD-R 模型扩展到包含数字工作要求和资源，从而能够全面检查组织内数字化的积极和消极方面。此外，本研究强调了在不断发展的数字环境中，跨各种工作环境始终如一地适应 JD-R 模型的必要性。它主张组织有效地利用数字资源并积极管理工作要求，旨在将数字化转化为有价值的工作资产，同时防止负担过重。总之，本研究鼓励组织在重视工作场所数字健康的同时，充分利用数字化的巨大潜力。
