Department of Nursing, Fooyin University, Kaohsiung City, Taiwan (R.O.C).
Department of Nursing, Pingtung Christian Hospital, Pingtung City, Taiwan (R.O.C).
Int J Nurs Pract. 2024 Aug;30(4):e13206. doi: 10.1111/ijn.13206. Epub 2023 Sep 26.
This study intended to explore the workplace bullying, self-efficacy and emotional distress of the nursing staff and determine the predictors of nursing staff's emotional distress.
Cross-sectional and correlation designs were used, collecting data including socio-demographic data, workplace bullying, self-efficacy and emotional distress scales.
Results showed that the frequency of poor sleep quality in the recent 2 weeks, working in the intensive care centre or emergency room, high workplace bullying and low self-efficacy were the main predictors of emotional distress in nursing staff.
Nursing supervisors are advised to design suitable shift schemes to allow adequate time for nurses to maintain proper rest and develop a safety notification system to give bullied victims the assurance of safety. The design and implementation of the programs are encouraged to improve self-efficacy among nurses by strengthening the training of social skills, improving employees' communication skills and their relationships with other employees.
本研究旨在探讨护理人员的工作场所欺凌、自我效能感和情绪困扰，并确定护理人员情绪困扰的预测因素。
采用横断面和相关设计，收集包括社会人口统计学数据、工作场所欺凌、自我效能感和情绪困扰量表在内的数据。
结果表明，近 2 周睡眠质量差、在重症监护室或急诊科工作、工作场所欺凌严重和自我效能感低是护理人员情绪困扰的主要预测因素。
建议护理主管设计合适的轮班计划，确保护士有足够的时间进行适当休息，并建立安全通报系统，让受欺凌的受害者感到安全。鼓励设计和实施方案，通过加强社交技能培训、提高员工沟通技巧和他们与其他员工的关系，来提高护士的自我效能感。
