A mixed-methods evaluation of the impacts of an online Carer wellbeing and connection program.

OBJECTIVE

To evaluate a facilitated, 90-min session, delivered for four weeks, Online Carer Wellbeing and Connection Program in Victoria, Australia.

METHODS

One hundred and three carers took part in the evaluation. Eighty-six completed both pre- and post-program surveys evaluating program impacts on psychological distress, perceived loneliness, and social support. Qualitative interviews were conducted ( = 76) post-program for experiential data.

FINDINGS

Paired samples -tests showed significant decreases between pre- and post-program for psychological distress ( = 25.10,  = 7.08;  = 22.00,  = 6.57; (85) = 4.88,  = 0.000), perceived loneliness ( = 6.69,  = 1.89;  = 6.14,  = 1.76; (85) = 3.45,  = 0.000) and perceived social support ( = 8.31,  = 2.48;  = 8.83,  = 2.21; (85) = -2.54,  = 0.013). Thematic analysis identified positive experiences and the mechanisms of action (or the ingredients for program success) as: 1. Delivery by a trained facilitator; 2. Provision of respite for person being cared for during meetings; 3. Technical assistance; 4. Online modality; 5. Inclusivity; 6. Diversity of experience; 7. Shared understanding; 8. Safety; 9. Emotional release; 10. Reflection, and; 11. Self-care practices.

INNOVATION

A model illustrating the mechanisms of action based on the findings of the mixed-methods evaluation is presented to support wider implementation and translation.

CONCLUSION

The online program effectively reduced psychological distress and loneliness and improved carer wellbeing.