Dunn J J, Lee T H, Percelay J M, Fitz J G, Goldman L
JAMA. 1987 Jan 2;257(1):65-8.
To study patient preferences on physician attire and etiquette, we interviewed 200 patients on the general medical services of teaching hospitals in Boston and San Francisco. Of these 200 patients, 65% believed physicians should wear a white coat, 27% believed physicians should not wear tennis shoes, 52% believed physicians should not wear blue jeans, 37% believed male physicians should wear neckties, and 34% believed female physicians should wear dresses or skirts. Forty percent of patients wanted physicians to address them by first name, but only 10% of patients wanted to address their physicians by first name. A concurrent mailed survey of 74 medical house staff members at the two hospitals revealed wide variability in physicians' attire and in how patients were addressed at each institution. Thus, many house officers had habits that were less formal than a substantial portion of their patients preferred.
为了研究患者对医生着装和礼仪的偏好，我们采访了波士顿和旧金山教学医院普通医疗服务部门的200名患者。在这200名患者中，65%的人认为医生应该穿白大褂，27%的人认为医生不应该穿网球鞋，52%的人认为医生不应该穿蓝色牛仔裤，37%的人认为男医生应该打领带，34%的人认为女医生应该穿连衣裙或裙子。40%的患者希望医生直呼其名，但只有10%的患者希望直呼医生的名字。同时对这两家医院的74名住院医生进行的邮寄调查显示，各机构医生的着装以及称呼患者的方式存在很大差异。因此，许多住院医生的习惯比他们大部分患者所希望的要不那么正式。
