Robb Kathryn A, Rossi Tracey A, Tansey Colleen, Hybki Gabrielle C, Murphy Lisa A, Nakamura Reid K, Chen Dillon Y
Southern California Veterinary Specialty Hospital, Irvine, California, USA.
Inland Valley Veterinary Specialists, Upland, California, USA.
Vet Med Sci. 2019 Feb;5(1):48-60. doi: 10.1002/vms3.130. Epub 2018 Nov 5.
Previous studies in human medicine have found that patients prefer their doctors to be more formally attired, and that this influences their trust and confidence in their physician. The purpose of this study was to evaluate how veterinarians' attire affected owners' impressions and trust in the small animal specialty medicine setting. A questionnaire based study conducted during a 2-month period at an urban based small animal private practice specialty hospital. Respondents completed a written survey after reviewing pictures of the same male and female veterinarian in five different dress styles. Respondents were asked for their preference for male and female veterinarian attire in different clinical scenarios and whether it would affect their willingness to discuss sensitive issues. Two hundred and thirty-eight questionnaires were completed during the study period with 76.1% of respondents being female. Female respondents did not have a preference to how a male or female veterinarian was attired with the attire examples provided. However, male respondents tended to have fairly equal response rates between no preference and preferring a male veterinarian to be in either clinical or professional attire. Male owners either had no preference or preferred their male veterinarian to be attired in clinical or professional attire and had no preference or preferred their female veterinarian to be clinical attire. Most respondents do not feel it is necessary for a veterinarian to wear a white coat or neck ties and most do not feel it is inappropriate for a veterinarian to wear blue jeans, have coloured hair, or have visible tattoos.
此前在人类医学领域的研究发现，患者更喜欢医生穿着更正式，而且这会影响他们对医生的信任。本研究的目的是评估兽医的着装如何影响宠物主人在小动物专科医学环境中的印象和信任。在一家位于城市的小动物私人专科诊所进行了为期两个月的基于问卷调查的研究。受访者在查看了同一位男、女兽医五种不同着装风格的图片后，完成了一份书面调查。受访者被问及在不同临床场景中对男、女兽医着装的偏好，以及这是否会影响他们讨论敏感问题的意愿。在研究期间共完成了238份问卷，76.1%的受访者为女性。对于所提供着装示例中的男、女兽医着装，女性受访者没有偏好。然而，男性受访者在无偏好和更倾向于男兽医穿着临床或职业装之间的回应率相当。男性宠物主人要么没有偏好，要么更倾向于他们的男兽医穿着临床或职业装，对于女兽医，他们没有偏好或更倾向于其穿着临床装。大多数受访者认为兽医没有必要穿白大褂或打领带，大多数人也不觉得兽医穿蓝色牛仔裤、染头发或有明显纹身不合适。
