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哥伦比亚 COVID-19 大流行期间推特用户认知和情绪反应分析。

Analysis of perceptions and emotional repercussions in Twitter users in Colombia during the COVID-19 pandemic.

机构信息

Departamento de Epidemiología Clínica y Bioestadística, Pontificia Universidad Javeriana, Bogotá, Colombia.

Facultad de Medicina, Pontificia Universidad Javeriana, Bogotá, Colombia.

出版信息

Rev Colomb Psiquiatr (Engl Ed). 2023 Jul-Sep;52(3):206-212. doi: 10.1016/j.rcpeng.2021.05.008. Epub 2023 Oct 20.

DOI:10.1016/j.rcpeng.2021.05.008
PMID:37867031
Abstract

INTRODUCTION

The COVID-19 pandemic has negatively impacted mental health. Up to a quarter of the population has reported mental health disorders. This has been studied mainly from a nosological perspective, according to diagnostic criteria. Nevertheless, we did not find studies that have explored the daily expressions of the population. Our objective was to evaluate the perceptions of the COVID-19 pandemic and its repercussions on the emotional well-being of the Colombian population.

METHODS

We performed a Twitter metrics and trend analysis. Initially, in the trend analysis, we calculated the average duration in hours of the 20 most popular trending topics of the day in Colombia and we grouped them into trends related to COVID-19 and unrelated trends. Subsequently, we identified dates of events associated with the pandemic relevant to the country, and they were related to the behaviour of the trends studied. Additionally, we did an exploratory analysis of these, selected the tweets with the greatest reach and categorised them in an inductive way to analyse them qualitatively.

RESULTS

Issues not related to COVID-19 were more far-reaching than those related to coronavirus. However, a rise in these issues was seen on some dates consistent with important events in Colombia. We found expressions of approval and disapproval, solidarity and accusation. Inductively, we identified categories of informative tweets, humour, fear, stigma and discrimination, politics and entities, citizen complaints, and self-care and optimism.

CONCLUSIONS

The impact of the COVID-19 pandemic generates different reactions in the population, which increasingly have more tools to express themselves and know the opinions of others. Social networks play a fundamental role in the communication of the population, so this content could serve as a public health surveillance tool and a useful and accessible means of communication in the management of health crises.

摘要

简介

COVID-19 大流行对心理健康产生了负面影响。多达四分之一的人口报告存在心理健康障碍。这主要是根据诊断标准从疾病分类学的角度进行研究的。然而,我们没有发现探索人群日常表达的研究。我们的目的是评估 COVID-19 大流行对哥伦比亚人口的情绪健康的影响。

方法

我们进行了 Twitter 指标和趋势分析。最初,在趋势分析中,我们计算了哥伦比亚每天 20 个最热门话题的平均持续时间小时数,并将其分为与 COVID-19 相关的趋势和不相关的趋势。随后,我们确定了与该国相关的与大流行相关的事件日期,并将它们与所研究的趋势的行为相关联。此外,我们对这些趋势进行了探索性分析,选择了传播范围最广的推文,并以归纳的方式对其进行分类,以进行定性分析。

结果

与 COVID-19 无关的问题比与冠状病毒相关的问题影响更大。然而,在与哥伦比亚的一些重要事件一致的日期,这些问题的出现率有所上升。我们发现了赞成和反对、团结和指责的表达。通过归纳法,我们确定了信息推文、幽默、恐惧、污名化和歧视、政治和实体、公民投诉以及自我保健和乐观的类别。

结论

COVID-19 大流行给民众带来了不同的反应,民众表达自己的工具越来越多,也越来越了解他人的意见。社交网络在民众的交流中发挥着重要作用,因此这些内容可以作为公共卫生监测工具,也是卫生危机管理中有用且易于获取的沟通方式。

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