Petrie David A, Lindstrom Ronald R, Campbell Samuel G
Dalhousie University, Halifax, Nova Scotia, Canada.
University of British Columbia, Vancouver, British Columbia, Canada.
Healthc Manage Forum. 2024 May;37(3):121-127. doi: 10.1177/08404704231215750. Epub 2023 Nov 27.
Understanding how cognitive biases, mental models, and mindsets impact leadership in health systems is essential. This article supports the notion of cognitive biases as flawed thinking or cognitive traps which negatively influence leadership. Mental models that do not fit with current evidence limit our ability to comprehend and respond to system issues. Resulting mindsets affect cognition, behaviour, and decision-making. Metacognition is critical. The wicked problems in today's complex health system require leaders and everyone involved to elevate their personal, organizational, and disciplinary perspectives to a systems level. Three examples of mental models/mindsets are reviewed. They do not change simply because we wish or will them to. The first step is being aware of what they are and how they impact our thinking and decision-making. Some tips for managing these traps are offered as examples of how to challenge our leadership approach in the health system.
了解认知偏差、心智模式和思维定式如何影响卫生系统中的领导力至关重要。本文支持将认知偏差视为有缺陷的思维或认知陷阱,这些会对领导力产生负面影响的观点。与当前证据不符的心智模式会限制我们理解和应对系统问题的能力。由此产生的思维定式会影响认知、行为和决策。元认知至关重要。当今复杂卫生系统中的棘手问题要求领导者和所有相关人员将其个人、组织和学科视角提升到系统层面。文中回顾了三种心智模式/思维定式的例子。它们不会仅仅因为我们希望或意愿它们改变就发生改变。第一步是要意识到它们是什么以及它们如何影响我们的思维和决策。文中提供了一些应对这些陷阱的技巧,作为在卫生系统中挑战我们领导方式的示例。