Faculty of Physical Therapy and Rehabilitation, Hacettepe University, Ankara, Turkey.
Faculty of Health Sciences, Department of Physical Therapy and Rehabilitation, Yozgat Bozok University, Yozgat, Turkey.
Physiother Res Int. 2024 Apr;29(2):e2083. doi: 10.1002/pri.2083.
The concept of satisfaction is an important concept because of the information it provides about both the quality of health services and the patients' utilization of the health services they receive. The aim of this study was to test the validity and reliability of the Turkish version of the Health Care Satisfaction Questionnaire (HCSQ).
The study sample consisted of 148 patients who received exercise therapy for spinal pain. Psychometric evaluations were analyzed using the Turkish version of the HCSQ (confirmatory factor analysis, convergent validity, test-retest reliability). Convergent validity was determined by examining the relationship between the scale and the Numeric Rating Scale (NRS), Patient Satisfaction Scale for Physiotherapy Outpatient Clinics (PSSPOC) , and the Patient Satisfaction Scale in Physiotherapy (PSSP).
The HCSQ showed excellent internal consistency (Cronbach's a = 0.96) and excellent test-retest reliability (intraclass correlation coefficient = 0.944). The HCSQ showed high correlation with NRS, PSSPOC , and PSSP.
The HCSQ is a valid and reliable tool for assessing satisfaction with health care services in the Turkish population with spinal pain.
满意度的概念很重要，因为它可以提供有关医疗服务质量和患者对所接受医疗服务的利用情况的信息。本研究旨在测试土耳其版健康护理满意度问卷（HCSQ）的有效性和可靠性。
研究样本由 148 名接受脊柱疼痛运动治疗的患者组成。使用土耳其版 HCSQ（验证性因子分析、收敛有效性、测试-重测信度）进行心理计量评估分析。通过检查量表与数字评分量表（NRS）、物理治疗门诊患者满意度量表（PSSPOC）和物理治疗患者满意度量表（PSSP）之间的关系来确定收敛有效性。
HCSQ 显示出极好的内部一致性（Cronbach's a = 0.96）和极好的测试-重测信度（组内相关系数 = 0.944）。HCSQ 与 NRS、PSSPOC 和 PSSP 高度相关。
HCSQ 是评估土耳其脊柱疼痛人群对医疗保健服务满意度的有效且可靠的工具。
