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压力下的关怀 2:减轻护士、助产士和护理人员心理不健康的原因和干预措施的现实主义综合研究。

Care Under Pressure 2: a realist synthesis of causes and interventions to mitigate psychological ill health in nurses, midwives and paramedics.

机构信息

School of Health Sciences, University of Surrey, Guildford, UK

School of Health Sciences, University of Surrey, Guildford, UK.

出版信息

BMJ Qual Saf. 2024 Jul 22;33(8):523-538. doi: 10.1136/bmjqs-2023-016468.

Abstract

BACKGROUND

Nurses, midwives and paramedics comprise over half of the clinical workforce in the UK National Health Service and have some of the highest prevalence of psychological ill health. This study explored why psychological ill health is a growing problem and how we might change this.

METHODS

A realist synthesis involved iterative searches within MEDLINE, CINAHL and HMIC, and supplementary handsearching and expert solicitation. We used reverse chronological quota screening and appraisal journalling to analyse each source and refine our initial programme theory. A stakeholder group comprising nurses, midwives, paramedics, patient and public representatives, educators, managers and policy makers contributed throughout.

RESULTS

Following initial theory development from 8 key reports, 159 sources were included. We identified 26 context-mechanism-outcome configurations, with 16 explaining the causes of psychological ill health and 10 explaining why interventions have not worked to mitigate psychological ill health. These were synthesised to five key findings: (1) it is difficult to promote staff psychological wellness where there is a blame culture; (2) the needs of the system often over-ride staff psychological well-being at work; (3) there are unintended personal costs of upholding and implementing values at work; (4) interventions are fragmented, individual-focused and insufficiently recognise cumulative chronic stressors; and (5) it is challenging to design, identify and implement interventions.

CONCLUSIONS

Our final programme theory argues the need for healthcare organisations to rebalance the working environment to enable healthcare professionals to recover and thrive. This requires high standards for patient care to be balanced with high standards for staff psychological well-being; professional accountability to be balanced with having a listening, learning culture; reactive responsive interventions to be balanced by having proactive preventative interventions; and the individual focus balanced by an organisational focus.

PROSPERO REGISTRATION NUMBER

CRD42020172420.

摘要

背景

在英国国民保健制度中,护士、助产士和护理人员占临床工作人员的一半以上,他们的心理健康问题最为普遍。本研究探讨了为什么心理健康问题日益严重,以及我们如何改变这种状况。

方法

一项真实主义综合研究包括在 MEDLINE、CINAHL 和 HMIC 中进行迭代搜索,以及补充的手工搜索和专家征集。我们使用反向时间顺序配额筛选和评估日志来分析每个来源,并完善我们的初始方案理论。一个由护士、助产士、护理人员、患者和公众代表、教育工作者、管理人员和政策制定者组成的利益相关者小组全程参与。

结果

在从 8 份关键报告初步发展理论之后,纳入了 159 份资料。我们确定了 26 个情境-机制-结果配置,其中 16 个解释了心理健康问题的原因,10 个解释了为什么干预措施未能缓解心理健康问题。这些内容综合为五个关键发现:(1)在存在指责文化的情况下,很难促进员工的心理健康;(2)系统的需求往往凌驾于员工的工作心理健康之上;(3)在工作中坚持和执行价值观会带来意想不到的个人代价;(4)干预措施是零散的、以个人为中心的,并且不足以认识到累积的慢性压力源;(5)设计、确定和实施干预措施具有挑战性。

结论

我们的最终方案理论认为,医疗保健组织需要重新平衡工作环境,使医疗保健专业人员能够恢复和茁壮成长。这需要在高标准的患者护理和高标准的员工心理健康之间取得平衡;在专业问责制和倾听、学习文化之间取得平衡;在反应性干预措施和前瞻性预防干预措施之间取得平衡;在个体关注和组织关注之间取得平衡。

PROSPERO 注册号:CRD42020172420。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/e145/11287552/51da99cc371a/bmjqs-2023-016468f01.jpg

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