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在 COVID-19 大流行期间,某公立医院网络中卫生专业人员的倦怠现状及其相关因素分析。

Prevalence and factors associated with burnout among health professionals of a public hospital network during the COVID-19 pandemic.

机构信息

Department of Mental Health, Faculty of Medicine, Federal University of Minas Gerais (UFMG), Belo Horizonte, Minas Gerais, Brazil.

Statistics and Workforce Management Center at Hospital Foundation of the State of Minas Gerais (FHEMIG), Belo Horizonte, Minas Gerais, Brazil.

出版信息

PLoS One. 2024 Apr 22;19(4):e0298187. doi: 10.1371/journal.pone.0298187. eCollection 2024.

Abstract

Burnout is most commonly defined as a syndrome characterized by emotional exhaustion, cynicism, and ineffectiveness, which occurs in response to chronic stressors at work. It can adversely affect health workers' physical and mental health, and the quality of care provided. The COVID-19 pandemic increased stressors and could impact burnout prevalence in this group. There is a lack of information regarding the prevalence of burnout among hospital health workers in Brazil. A newer definition of burnout has been proposed that considers three different clinical profiles: the frenetic, underchallenged and worn-out subtypes. This differentiation could lead to interventions tailored for each subtype. The present study aimed to estimate the prevalence of burnout, its subtypes, and associated factors in workers of a public hospital network in Brazil, during the pandemic. A total of 143 randomly selected participants answered an online form that included sociodemographic and occupational items, and the Burnout Clinical Subtypes Questionnaire, a summarized version. This questionnaire evaluates three burnout dimensions (overload, lack of development, neglect) that can be used to discriminate the three burnout subtypes (frenetic, underchallenged, worn-out, respectively); higher scores indicate higher burnout levels. The prevalence of burnout was high (53.85%), similar to other studies during the pandemic. The most common subtypes were 'frenetic' (34.97%), characterized by increased efforts to meet work demands, to the point of neglecting personal needs, and 'lack of development' (23.78%), characterized by a sense that work is uninteresting and does not contribute to personal development, and a perfunctory behavior towards tasks. Age was associated with burnout: workers with less than 51 years presented higher levels of burnout. These findings indicate the need for effective interventions to prevent and/or treat burnout. The assessment of burnout subtypes can allow managers to better understand the processes affecting employees, and inform actions to improve workforce health.

摘要

burnout 通常被定义为一种综合征,其特征为情绪疲惫、玩世不恭和无效感,这些症状是对工作中慢性压力源的反应。它会对卫生工作者的身心健康和提供的护理质量产生不利影响。COVID-19 大流行增加了压力源,并可能影响该人群的 burnout 患病率。关于巴西医院卫生工作者 burnout 患病率的信息不足。已经提出了 burnout 的一个新定义,该定义考虑了三种不同的临床特征:狂热型、挑战不足型和疲惫型。这种分化可以导致针对每种亚型的干预措施。本研究旨在估计巴西一家公立医院网络在大流行期间工作人员 burnout 的患病率、其亚型和相关因素。共有 143 名随机选择的参与者回答了一个在线表格,其中包括社会人口学和职业项目,以及 burnout 临床亚型问卷的简化版本。该问卷评估了三个 burnout 维度(超负荷、缺乏发展、忽视),可用于区分三种 burnout 亚型(狂热型、挑战不足型、疲惫型);得分越高, burnout 水平越高。 burnout 的患病率很高(53.85%),与大流行期间的其他研究相似。最常见的亚型是“狂热型”(34.97%),其特征是为满足工作需求而付出更多努力,以至于忽视个人需求,以及“缺乏发展”(23.78%),其特征是工作无趣且无助于个人发展,对任务敷衍了事。年龄与 burnout 相关:年龄小于 51 岁的工人 burnout 水平更高。这些发现表明需要采取有效的干预措施来预防和/或治疗 burnout。对 burnout 亚型的评估可以使管理者更好地理解影响员工的过程,并为改善员工队伍健康状况提供信息。

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