Business Psychology and Human Resources, University of Bremen, Bremen, Germany.
Department of Psychology, University of Lübeck, Lübeck, Germany.
PLoS One. 2024 May 29;19(5):e0304326. doi: 10.1371/journal.pone.0304326. eCollection 2024.
In the complex work environments of firefighting teams, it is often human error or difficulties in teamwork that lead to dangerous situations. To prevent these, it is essential to know the teamwork-related stressors and resources in firefighting operations. A measurement tool is needed to evaluate these stressors and resources. A successive instrument development process was conducted to identify the relevant teamwork-related stressors and resources in firefighting operations. First, interviews with experienced firefighters, and second, a document analysis were conducted and evaluated to provide an overview of the teamwork-related stressors and resources. Thereupon, a questionnaire, the REST-Q Fire, was developed asking about the experienced frequency and intensity of the identified teamwork-related stressors and resources in firefighting operations. Afterwards, an online study with firefighters was conducted (N = 491). CFAs confirmed the assumed structure of the REST-Q Fire and a positive correlation of the intensity of stressors with stress was shown (r = .19 - .27). Further, the resources were overall more frequently and intensively perceived than the stressors. The most important stressors were 'behavior of leaders' (M (SD)frequency = 2.80 (0.83), M (SD)intensity = 3.59 (1.12)), and 'behavior of team members' (M (SD)frequency = 2.77 (0.75), M (SD)intensity = 3.59 (1.05)). The most important resources, on the other hand, were 'knowledge about skills and behavior of team members' (M (SD)frequency = 3.96 (0.63), M (SD)intensity = 4.24 (0.78)), 'watch out for/ check on each other' (M (SD)frequency = 3.96 (0.70), M (SD)intensity = 4.20 (0.80)), and 'reliability of team members' (M (SD)frequency = 3.96 (0.51), M (SD)intensity = 4.16 (0.73)). As a result, training needs for trainees in the fire service and experienced firefighters were derived.
在消防队伍的复杂工作环境中,导致危险情况的往往是人为错误或团队合作中的困难。为了防止这些情况的发生,了解消防作业中的团队合作相关压力源和资源至关重要。需要一种测量工具来评估这些压力源和资源。采用连续的仪器开发过程来确定消防作业中的团队合作相关压力源和资源。首先,对有经验的消防员进行访谈,其次,对文件进行分析并进行评估,以提供团队合作相关压力源和资源的概述。在此基础上,开发了一个名为 REST-Q Fire 的问卷,用于询问消防作业中经历过的团队合作相关压力源和资源的频率和强度。随后,对消防员进行了在线研究(N = 491)。验证性因素分析证实了 REST-Q Fire 的假设结构,并且显示压力源的强度与压力呈正相关(r =.19 -.27)。此外,资源的感知频率和强度总体上高于压力源。最重要的压力源是“领导者的行为”(M(SD)频率= 2.80(0.83),M(SD)强度= 3.59(1.12))和“团队成员的行为”(M(SD)频率= 2.77(0.75),M(SD)强度= 3.59(1.05))。另一方面,最重要的资源是“关于团队成员技能和行为的知识”(M(SD)频率= 3.96(0.63),M(SD)强度= 4.24(0.78)),“互相留意/检查”(M(SD)频率= 3.96(0.70),M(SD)强度= 4.20(0.80))和“团队成员的可靠性”(M(SD)频率= 3.96(0.51),M(SD)强度= 4.16(0.73))。因此,为消防部门的学员和有经验的消防员确定了培训需求。