Institute of Public Health, The University of Jordan, Amman, Jordan.
Honorary Research Fellow, Department of Primary Care and Public Health-Faculty of Medicine, Imperial College London, London, UK.
BMC Health Serv Res. 2024 Jun 10;24(1):712. doi: 10.1186/s12913-024-11069-x.
Being the professional membership body for pharmacists in Jordan, the Jordan Pharmacists Association (JPA) took the initiative to establish a training centre for practising pharmacists. This study aims to identify the self-assessed training priorities of community pharmacists in Jordan.
In the period between August and October 2022, an online self-administered questionnaire was distributed using a variety of participants' identification and recruitment approaches. The questionnaire targeted currently practising community pharmacists. Data were analysed descriptively and inferentially.
In total, 470 community pharmacists participated in this study. Of 470 participants, 307 (65.3%) were employees, of which 206 were full-time employees. Results showed that only 97 (21%) had access to an in-house training programme or scheme. Self-assessment of training needs highlighted differences between the three competencies clusters. While administrative and managerial skills and competencies were more frequently prioritised on average than the other two clusters, interpersonal and communication skills were needed the least. Evidence showed a significant difference between female and male participants regarding the need for training addressing maternity and early childhood health training issues. Lastly, the role-based comparison showed that, compared to pharmacy owners, employees had a significantly higher need for training related to bookkeeping and taxation returns preparation and how to handle and manage records of narcotic and controlled medicines.
If training and development programmes are tailored to address specific needs in administrative, clinical, and interpersonal competencies, community pharmacists have the potential to enhance public health, expand their role, provide patient-centred care, and support the national healthcare system.
作为约旦的专业药剂师会员机构，约旦药剂师协会（JPA）率先成立了一个执业药剂师培训中心。本研究旨在确定约旦社区药剂师自我评估的培训重点。
在 2022 年 8 月至 10 月期间，使用各种参与者识别和招募方法，通过在线自我管理问卷进行了调查。该问卷的目标人群是目前执业的社区药剂师。数据采用描述性和推断性方法进行分析。
共有 470 名社区药剂师参与了这项研究。在 470 名参与者中，307 名（65.3%）为员工，其中 206 名为全职员工。结果表明，仅有 97 名（21%）有机会参加内部培训计划或方案。自我评估的培训需求突出了三个能力集群之间的差异。虽然行政和管理技能和能力的优先级平均高于其他两个集群，但人际和沟通技能的需求最低。有证据表明，女性和男性参与者在培训需求方面存在显著差异，特别是在母婴和儿童早期健康培训问题上。最后，基于角色的比较表明，与药店老板相比，员工在与记账和纳税申报准备以及如何处理和管理麻醉药品和管制药品记录相关的培训方面有更高的需求。
如果培训和发展计划能够满足行政、临床和人际关系方面的特定需求，社区药剂师有可能增强公共卫生、扩大其角色、提供以患者为中心的护理，并支持国家医疗保健系统。
