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韧性在减轻工作倦怠对工作场所安全影响方面的关键作用。

The role of resilience as a key player in mitigating job burnout's impact on workplace safety.

机构信息

Department of Occupational Health, School of Health, Tehran University of Medical Sciences, Tehran, Iran.

Department of Mechanical and Industrial Engineering, College of Engineering and Computers in Al-Qunfudah, Umm Al-Qura University, 21955, Makkah, Saudi Arabia.

出版信息

Sci Rep. 2024 Jul 23;14(1):16925. doi: 10.1038/s41598-024-68042-1.

DOI:10.1038/s41598-024-68042-1
PMID:39043987
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11266363/
Abstract

It is probable that resilience can play a significant role in mitigating the impact of job burnout on workplace safety outcomes. Identification of these relations and paths can be useful for reducing burnout effects and reinforcing safety behavior factors. This study seeks to explore the relationship between job burnout and unsafe behavior, with a specific focus on the mediating role of resilience. This cross-sectional study, conducted in 2023, involved 200 workers in the spinning and weaving industries in central Iran. The study used printed questionnaires distributed to study participants during their rest periods to collect data for further analysis. The questionnaires included demographic information, the Maslach burnout inventory, the Connor-Davidson Resilience Scale, and a set of safety behavior questionnaires. Subsequently, the study analyzed various dimensions of job burnout with respect to unsafety behavior by constructing a theoretical model using AMOS software. The results indicate that three burnout dimensions indirectly influence safety compliance through resilience (P < 0.001). Specifically, depersonalization and personal accomplishment directly and indirectly affect safety participation through resilience and safety compliance (P < 0.001). Resilience had the highest direct and total effect coefficients on safety compliance (0.692 and 0.692), while emotional exhaustion exhibited the highest indirect coefficients (- 0.505). Regarding safety participation, the highest direct coefficient was associated with personal accomplishment (0.406), and the greatest indirect and total coefficients with depersonalization (- 0.370 and - 0.588). By recognizing the differential impacts of various burnout dimensions, tailored interventions can be developed to address specific facets of burnout, thus optimizing safety initiatives. Moreover, the pivotal role of resilience unveils a promising avenue for mitigating the adverse effects of burnout on unsafe behaviors.

摘要

韧性很可能在减轻工作倦怠对工作场所安全结果的影响方面发挥重要作用。识别这些关系和路径对于减少倦怠的影响和增强安全行为因素是有用的。本研究旨在探讨工作倦怠与不安全行为之间的关系,特别关注韧性的中介作用。这项横断面研究于 2023 年在伊朗中部的纺织行业进行,涉及 200 名工人。研究使用印刷问卷在研究参与者休息期间分发,以收集进一步分析的数据。问卷包括人口统计学信息、马斯拉赫倦怠量表、康纳-戴维森韧性量表以及一套安全行为问卷。随后,该研究使用 AMOS 软件构建理论模型,分析了工作倦怠的各个维度与不安全行为之间的关系。结果表明,三个倦怠维度通过韧性间接影响安全合规性(P<0.001)。具体来说,去人性化和个人成就感通过韧性直接和间接影响安全参与和安全合规性(P<0.001)。韧性对安全合规性的直接和总效应系数最高(0.692 和 0.692),而情绪耗竭的间接系数最高(-0.505)。关于安全参与,与个人成就感相关的直接系数最高(0.406),与去人性化相关的最大间接和总系数最高(-0.370 和-0.588)。通过认识到各种倦怠维度的不同影响,可以制定有针对性的干预措施来解决倦怠的特定方面,从而优化安全举措。此外,韧性的关键作用揭示了减轻倦怠对不安全行为的不利影响的有前途的途径。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/bdfc/11266363/baed81f035a3/41598_2024_68042_Fig2_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/bdfc/11266363/a7205319e1e1/41598_2024_68042_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/bdfc/11266363/baed81f035a3/41598_2024_68042_Fig2_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/bdfc/11266363/a7205319e1e1/41598_2024_68042_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/bdfc/11266363/baed81f035a3/41598_2024_68042_Fig2_HTML.jpg

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