VID Specialized University, Oslo, Norway.
Oslo Metropolitan University, Norway.
J Transcult Nurs. 2024 Nov;35(6):455-464. doi: 10.1177/10436596241268445. Epub 2024 Aug 2.
When providing health information in a diverse society and during health crises, it is crucial that nurses can adapt their communication to immigrants, as this may have an impact on their health outcomes. This study seeks to identify how nurses experienced and assessed their communication and information work with immigrants during COVID-19 and to discuss measures to improve practice.
The study has an interpretive and explorative qualitative design, analyzing 10 semi-structured interviews with nurses from the municipal health service in Norway.
Three themes were created as follows: multilingual infection control teams and cooperation with volunteers, challenges when providing COVID-19 information, and the nurses' suggestions for improvements in the event of a new pandemic or other health crisis.
Nurses' cultural competence and their knowledge of immigrants' health literacy can help them understand how immigrants think and behave during illness. It is important that nurses use discretion during health crises.
在多元化的社会和卫生危机期间提供健康信息时，护士能够调整与移民的沟通方式至关重要，因为这可能会对他们的健康结果产生影响。本研究旨在确定护士在 COVID-19 期间如何体验和评估他们与移民的沟通和信息工作，并讨论改进实践的措施。
该研究采用解释性和探索性的定性设计，分析了挪威市立卫生服务的 10 名护士的 10 次半结构化访谈。
创建了三个主题如下：多语种感染控制团队和与志愿者的合作、提供 COVID-19 信息时的挑战，以及护士对新的大流行或其他卫生危机时改进措施的建议。
护士的文化能力和他们对移民健康素养的了解可以帮助他们理解移民在患病期间的思维和行为方式。在卫生危机期间，护士谨慎行事很重要。
