Management School, Jiangsu University, Zhenjiang, 212013, China.
BMC Health Serv Res. 2024 Aug 8;24(1):912. doi: 10.1186/s12913-024-11301-8.
E-pharmacy has gained popularity as an increasingly utilized platform for accessing healthcare services online. However, its adoption exhibits regional variations and necessitates improvement in certain aspects. Guided by the Theory of Reasoned Action (TRA) and Trust theory, this research explores the pivotal role of information literacy in influencing attitudes, perceived control, word of mouth, and trust. The overarching aim is to understand how these factors collectively impact the adoption of E-pharmacy services.
The study employed Structural Equation Modeling to assess data collected from 473 participants in Nigeria. This methodology allowed for a comprehensive evaluation of the intricate relationships between information literacy, attitudes, perceived control, word of mouth, trust, and E-pharmacy adoption. By utilizing statistical tests within this framework, the research sought to provide a robust analysis of the data and derive meaningful insights.
The findings of the research underscore the significance of information literacy in shaping individuals' attitudes towards E-pharmacy. Higher information literacy levels were associated with more positive attitudes, an enhanced sense of perceived control, and increased positive word-of-mouth regarding the use of E-pharmacy services. Additionally, the study revealed that trust plays a crucial intermediary role between word-of-mouth communication and the actual adoption of E-pharmacy.
In summary, this research offers a novel and comprehensive explanation of the relationship between information literacy and the adoption of E-pharmacy services. The study's outcomes contribute valuable insights to the ongoing discourse on E-pharmacy adoption, emphasizing its potential to enhance healthcare accessibility and efficiency within the evolving landscape of digital healthcare. The implications of the findings extend to policymakers, healthcare providers, and other stakeholders interested in optimizing the adoption and integration of E-pharmacy services.
电子药房作为在线获取医疗服务的日益普及的平台，已经广受欢迎。然而，其采用情况存在地域差异，在某些方面需要改进。本研究以理性行为理论（TRA）和信任理论为指导，探讨信息素养在影响态度、感知控制、口碑和信任方面的关键作用。总体目标是了解这些因素如何共同影响电子药房服务的采用。
该研究采用结构方程模型评估了来自尼日利亚 473 名参与者的数据。这种方法允许对信息素养、态度、感知控制、口碑、信任和电子药房采用之间复杂关系进行全面评估。通过在该框架内使用统计检验，该研究旨在对数据进行稳健分析并得出有意义的见解。
研究结果强调了信息素养在塑造个人对电子药房态度方面的重要性。较高的信息素养水平与更积极的态度、增强的感知控制感以及对使用电子药房服务的正面口碑有关。此外，该研究还发现，信任在口碑传播和电子药房实际采用之间起着至关重要的中介作用。
总之，本研究对信息素养与电子药房服务采用之间的关系提供了新颖而全面的解释。研究结果为电子药房采用的持续讨论提供了有价值的见解，强调了其在数字医疗不断发展的背景下提高医疗保健可及性和效率的潜力。研究结果的影响范围扩大到政策制定者、医疗保健提供者和其他有兴趣优化电子药房服务采用和整合的利益相关者。
