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护士的情绪智力与组织变革准备度之间的关系。

The relationship between emotional intelligence and readiness for organizational change among nurses.

机构信息

Faculty of Nursing, Zarqa University, Zarqa, Jordan.

Clinical Nursing Department, Zarqa University, Zarqa, Jordan.

出版信息

Medicine (Baltimore). 2024 Aug 9;103(32):e38280. doi: 10.1097/MD.0000000000038280.

Abstract

Organizational change is a complex process that often faces high failure rates due to challenges in managing transition issues. The role of emotional intelligence in fostering readiness for organizational change among nurses remains understudied, especially in the context of Jordan. The study aimed to investigate the relationship between emotional intelligence and readiness for organizational change among Jordanian nurses working in governmental hospitals. A descriptive cross sectional correlational design was used. A convenient sampling method was used to enroll Jordanian nurses from different governmental hospitals, with a resulting final sample of 250 nurses. Self-reported questionnaires were used to collect data. Data analysis was run using descriptive and inferential analysis. The findings revealed that the participants had moderate levels of emotional intelligence with a mean score of (M = 87.96, SD = 26.59). The participants demonstrated strengths in understanding their own emotions, perceiving others' emotions, and setting goals. They also showed good control of their emotions and a positive self-perception. Regarding readiness for organizational change, the mean score was (M = 39.58, SD = 11.16), suggesting a moderate level of readiness. The participants exhibited commitment, motivation, and confidence in handling challenges associated with change. A strong positive relationship between emotional intelligence and readiness for change commitment (r = .942, P < .01), change efficacy (r = .935, P < .01), and total readiness for change (r = .951, P < .01) were exist. Moreover, age and years of experience were negatively correlated with readiness for change. There was a strong and significant positive relationship between emotional intelligence and readiness for change. This emphasizes the importance of developing emotional intelligence abilities among nurses to facilitate successful change processes in healthcare organizations.

摘要

组织变革是一个复杂的过程,由于在管理转型问题方面面临挑战,往往失败率很高。情感智力在培养护士对组织变革的准备中的作用在约旦仍然研究不足,特别是在约旦的背景下。本研究旨在调查在约旦政府医院工作的护士的情感智力与对组织变革的准备之间的关系。采用描述性横断面相关性设计。使用方便抽样方法从不同的政府医院招募约旦护士,最终样本为 250 名护士。使用自我报告问卷收集数据。使用描述性和推论性分析进行数据分析。研究结果表明,参与者的情绪智力处于中等水平,平均得分为(M=87.96,SD=26.59)。参与者在理解自己的情绪、感知他人的情绪和设定目标方面表现出优势。他们还表现出对情绪的良好控制和积极的自我认知。关于对组织变革的准备,平均得分为(M=39.58,SD=11.16),表明处于中等准备水平。参与者表现出对与变革相关的挑战的承诺、动机和信心。情感智力与变革承诺(r=.942,P<.01)、变革效能(r=.935,P<.01)和变革总准备(r=.951,P<.01)之间存在强烈的正相关关系。此外,年龄和工作经验与变革准备呈负相关。情感智力与变革准备之间存在强烈而显著的正相关关系。这强调了在护士中培养情感智力能力的重要性,以促进医疗保健组织中成功的变革过程。

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