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社区卫生工作者的职业倦怠综合征与工作满意度

Burnout syndrome and job satisfaction in community health workers.

作者信息

Menguer Lorhan da Silva, Pereira Eduarda Valim, da Silva Antonio Carlos Rosa, de Farias Joni Marcio

机构信息

Educação Física, Universidade do Extremo Sul Catarinense (UNESC), Criciúma, SC, Brazil.

Grupo de Estudo e Pesquisa em Promoção da Saúde (GEPPS), UNESC, Criciúma, SC, Brazil.

出版信息

Rev Bras Med Trab. 2024 Feb 16;21(4):e2021903. doi: 10.47626/1679-4435-2021-903. eCollection 2023 Oct-Dec.

DOI:10.47626/1679-4435-2021-903
PMID:39132269
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11316535/
Abstract

INTRODUCTION

Community health workers play a prominent role in the primary care context in Brazil. Burnout syndrome is an important work-related condition whose consequences affect job satisfaction.

OBJECTIVES

To evaluate the extent of burnout syndrome and job satisfaction among community health workers in a city in southern Santa Catarina.

METHODS

This analytical, individual, cross-sectional study was conducted in Family Health Units. The participants were selected through random probability sampling, with a sampling error of 10%. After sociodemographic data collection, the Maslach Burnout Inventory and a job satisfaction scale were applied.

RESULTS

All 66 included workers were women. According to the analyses, there was a moderate positive correlation between satisfaction with colleagues and satisfaction with supervisors. There were weak positive correlations between emotional exhaustion and depersonalization and between professional fulfillment and satisfaction with promotions. However, there was a weak negative correlation between emotional exhaustion and both professional fulfillment and satisfaction with salary.

CONCLUSIONS

The results indicate that the conditions of these workers are sufficiently satisfactory to deal with the demands of the job. Nevertheless, there was substantial dissatisfaction with salary, which can be a demotivator and trigger work-related depression.

摘要

引言

社区卫生工作者在巴西初级保健环境中发挥着重要作用。职业倦怠综合征是一种重要的与工作相关的状况,其后果会影响工作满意度。

目的

评估圣卡塔琳娜州南部一个城市的社区卫生工作者中职业倦怠综合征的程度和工作满意度。

方法

本分析性、个体横断面研究在家庭健康单位开展。通过随机概率抽样选取参与者,抽样误差为10%。收集社会人口学数据后,应用马氏职业倦怠量表和工作满意度量表。

结果

纳入的66名工作人员均为女性。分析显示,对同事的满意度与对上级的满意度之间存在中等程度的正相关。情感耗竭与去个性化之间以及职业成就感与对晋升的满意度之间存在微弱的正相关。然而,情感耗竭与职业成就感以及对薪资的满意度之间存在微弱的负相关。

结论

结果表明这些工作人员的状况足以令人满意以应对工作需求。尽管如此,对薪资存在大量不满,这可能会成为一种激励因素并引发与工作相关的抑郁。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/39b4/11316535/c41f92294399/rbmt-21-04-e2021903-g01.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/39b4/11316535/c41f92294399/rbmt-21-04-e2021903-g01.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/39b4/11316535/c41f92294399/rbmt-21-04-e2021903-g01.jpg

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