Sarabi Roghayeh Ershad, Javanmard Rezvan, Shahrbabaki Parvin Mangolian
Assistant Professor, Management and Leadership in Medical Education Research Center, Kerman University of Medical Sciences, Kerman, Iran.
MSc in Community Health Education, Iranshahr University of Medical Sciences, Iranshahr, Iran.
AIMS Public Health. 2020 Mar 19;7(1):158-168. doi: 10.3934/publichealth.2020014. eCollection 2020.
Burnout syndrome is a Psycho-somatic state resulting from prolonged exposure to job stressors that leads to negative self-concept, Job dissatisfaction and lack of communication with the client. Rural health centers because of lack of facilities and lack of knowledge of the service users are characterized by a high level of work-related stress, a factor known to increase the risk of burnout syndrome. The purpose of this study was to determine burnout syndrome and Job Satisfaction among health care workers in rural areas of southeastern Iran.
This is a cross-sectional study that has been conducted among 225 of the healthcare workers with more than five years of experience using simple random sampling method. Data were collected by a Maslach's burnout inventory and Smith's job satisfaction questionnaire. Data were analyzed using dependent and independent t-test, one-way ANOVA and Pearson correlation coefficient.
The results of this study showed that the rate of burnout and job satisfaction score in health centers in rural areas was moderate. In job satisfaction, the highest score was related to the colleague and the lowest score was related to salaries and benefits. The emotional exhaustion had a negative significant effect on job satisfaction (p < 0.01).
Considering the importance of rural community health, burnout status of health care workers should be improved. It is necessary to provide appropriate interventions to decrease stress relating to role conflict, professional communications, factors related to the families and work load.
职业倦怠综合征是一种身心状态，由长期暴露于工作压力源导致，会引发消极的自我概念、工作不满以及与客户沟通不畅。农村卫生中心由于设施匮乏和服务对象知识欠缺，其工作压力水平较高，而工作压力是已知会增加职业倦怠综合征风险的一个因素。本研究的目的是确定伊朗东南部农村地区医护人员的职业倦怠综合征和工作满意度情况。
这是一项横断面研究，采用简单随机抽样方法，对225名有五年以上工作经验的医护人员进行了调查。数据通过马氏职业倦怠量表和史密斯工作满意度问卷收集。使用相关样本t检验、独立样本t检验、单因素方差分析和皮尔逊相关系数对数据进行分析。
本研究结果显示，农村地区卫生中心的职业倦怠率和工作满意度得分处于中等水平。在工作满意度方面，得分最高的是与同事相关的部分，得分最低的是与薪资福利相关的部分。情感耗竭对工作满意度有显著的负面影响（p < 0.01）。
鉴于农村社区卫生的重要性，应改善医护人员的职业倦怠状况。有必要提供适当的干预措施，以减轻与角色冲突、专业沟通、家庭相关因素和工作负荷有关的压力。
