Vinod Guruprasad, Ambatipudi Srikant
Achutha Menon Centre for Health Science Studies, Sree Chitra Tirunal Institute for Medical Sciences and Technology, Medical College, Thiruvananthapuram, Inida.
Ann Occup Environ Med. 2024;36:e22. doi: 10.35371/aoem.2024.36.e22. Epub 2024 Aug 28.
The banking sector is one of the job sectors that experience high stress, workload, complex interpersonal relationships, and job burnout as it involves interaction with the public and financial responsibilities, which leads to high burnout and stress. The present study was conducted to assess the prevalence of burnout and stress among bank employees and to find the associated factors.
This cross-sectional survey was conducted among 282 bank employees of Kollam district, Kerala, India. Data was collected using a self-administered questionnaire related to the socio-demographic and professional details. We used the Oldenburg Burnout Inventory (OLBI) to screen for burnout levels. Depression Anxiety Stress Scale (DASS 21) to screen for the levels of depression, anxiety, and stress among study participants. Descriptive statistics were used to summarize the data, and logistic regression was used to identify the factors associated with the levels of burnout and stress.
Of 282 study participants, moderate to high levels of burnout were observed in 232 participants (82.2%), and 74 participants (26.2%) had mild to extremely severe levels of stress. Daily average working duration showed an association with higher levels of burnout (adjusted odds ratio [ORAdj]: 2.391; 95% confidence interval [CI]: 1.12-5.10) and stress (ORAdj: 3.37; 95% CI: 1.58-7.16).
A high prevalence of burnout and stress was observed in the present study. The duration of working hours was associated with both burnout and stress. Therefore, regulating the working hours may help adequately manage stress and burnout, thereby improving the mental health of bank employees.
银行业是经历高压力、高工作量、复杂人际关系和职业倦怠的工作领域之一，因为它涉及与公众的互动和财务责任，这会导致高度的倦怠和压力。本研究旨在评估银行员工中倦怠和压力的患病率，并找出相关因素。
这项横断面调查在印度喀拉拉邦科拉姆区的282名银行员工中进行。使用一份与社会人口统计学和职业细节相关的自填问卷收集数据。我们使用奥尔登堡倦怠量表（OLBI）来筛查倦怠水平。使用抑郁焦虑压力量表（DASS 21）来筛查研究参与者的抑郁、焦虑和压力水平。描述性统计用于汇总数据，逻辑回归用于确定与倦怠和压力水平相关的因素。
在282名研究参与者中，232名参与者（82.2%）观察到中度至高度的倦怠，74名参与者（26.2%）有轻度至极其严重的压力水平。每日平均工作时长与较高的倦怠水平（调整后的优势比[ORAdj]：2.391；95%置信区间[CI]：1.12 - 5.10）和压力水平（ORAdj：3.37；95% CI：1.58 - 7.16）相关。
在本研究中观察到高患病率的倦怠和压力。工作时长与倦怠和压力均相关。因此，调节工作时长可能有助于充分管理压力和倦怠，从而改善银行员工的心理健康。
