Faculty of Health Sciences, Universiti Teknologi MARA, 42300, Bandar Puncak Alam, Malaysia.
Department of Corporate Governance and HSE, Flowco Malaysia Sdn Bhd, 10, Jalan Tago 11, Sri Damansara, Kuala Lumpur, Malaysia.
Sci Rep. 2024 Sep 5;14(1):20735. doi: 10.1038/s41598-024-71294-6.
Safety culture is a critical determinant of organisational performance, particularly in high-risk industries especially in oil and gas. Understanding stakeholder preferences is essential for developing effective strategies that enhance safety culture. This study utilised the Analytic Hierarchy Process (AHP) to prioritise stakeholder preferences, identifying key elements of safety culture in Malaysia's oil and gas sector. This study employed a structured methodology to evaluate safety culture within the oil and gas industry, focusing on 18 sub-elements across three key domains: psychological, behavioural, and situational factors. A diverse sample of industry experts was recruited using purposeful and snowball sampling to ensure a comprehensive representation of stakeholder views. The AHP framework was applied to analyse the data, utilizing structured questionnaires and multicriteria decision-making techniques to prioritize the identified safety culture elements. The AHP analysis identified distinct priorities among different professional groups within the oil and gas sector. Safety and Health Practitioners emphasized practical elements such as safety rules and management commitment, while academicians prioritized knowledge and training. Management personnel highlighted the importance of safety ownership and communication, whereas policymakers focused on broader, policy-oriented aspects. The findings suggest that safety culture improvement initiatives should be tailored to address the specific needs and priorities of each professional group. A nuanced understanding of stakeholder preferences is crucial for developing comprehensive strategies that integrate observable behaviours, situational conditions, and psychological factors, ultimately fostering a robust safety culture in the oil and gas industry.
安全文化是组织绩效的关键决定因素,特别是在高风险行业,特别是在石油和天然气行业。了解利益相关者的偏好对于制定增强安全文化的有效策略至关重要。本研究利用层次分析法(AHP)对利益相关者的偏好进行了优先级排序,确定了马来西亚石油和天然气行业安全文化的关键要素。本研究采用结构化方法评估石油和天然气行业的安全文化,重点关注三个关键领域的 18 个子要素:心理、行为和情境因素。通过有针对性和滚雪球抽样的方法,招募了不同行业的专家,以确保利益相关者观点的全面代表性。利用层次分析法框架对数据进行分析,采用结构化问卷和多准则决策技术对确定的安全文化要素进行优先级排序。层次分析法分析确定了石油和天然气行业不同专业群体之间的不同优先级。安全和健康从业者强调安全规则和管理承诺等实际要素,而学者则优先考虑知识和培训。管理人员强调安全所有权和沟通的重要性,而政策制定者则侧重于更广泛的、面向政策的方面。研究结果表明,安全文化改进举措应针对每个专业群体的特定需求和优先级进行定制。对利益相关者偏好的细致了解对于制定综合战略至关重要,这些战略将可观察行为、情境条件和心理因素结合起来,最终在石油和天然气行业中培养出强大的安全文化。