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社区利益相关者如何以及为何参与英格兰国家卒中审计?一项混合方法在线调查的结果。

How and why do community stakeholders participate in the national stroke audit in England? Findings from a mixed-method online survey.

机构信息

University of Nottingham, Nottingham, UK.

NIHR Applied Research Collaboration (ARC) East Midlands, Nottingham, UK.

出版信息

BMC Health Serv Res. 2024 Nov 6;24(1):1358. doi: 10.1186/s12913-024-11653-1.

Abstract

BACKGROUND

National audit programmes are a recognised means of assessing quality of healthcare by collecting and reporting data in relation to evidence-based standards. The Sentinel Stroke National Audit Programme is a prospective audit of processes and outcomes for all stroke patients in England, Wales and Northern Ireland which has historically focused on hospital-based care. Evidence suggests it has been successful in driving quality improvement. What has yet to be explored is the influence of such a national audit programme on community-based healthcare. The aims of this study were to understand how community stakeholders perceive and participate in the audit.

METHODS

The study used a realist approach, being theory driven and informed by collaborators including stroke clinicians and experts in realist and audit methodology. Contextual determinants and mechanisms were identified from the literature as having the potential to influence quality improvement. These were operationalised into 18 survey items, using a combination of 5-point scales and yes / no responses. Free text options offered the opportunity to expand upon responses. The online survey was distributed using social media, clinical networks and professional bodies. Representation was sought from community stroke stakeholders across England and from roles throughout the audit process including administrative, clinical, management and commissioning.

RESULTS

The survey achieved a national sample from a broad range of stakeholders (n=206). Participants reported being engaged in the audit, committing significant resources to participation. National audit feedback was described as being used to support a range of improvement activities, including funding for additional staff and service reorganisation. A number of factors influenced the ability of teams to participate in audit and utilise feedback for quality improvement. These included the online platform, the accuracy of data submitted and leadership support.

CONCLUSIONS

Findings highlight the work needed in terms of the data captured, organisational audit support and engagement with feedback if the potential of the audit as a tool for quality improvement in community rehabilitation (as highlighted in acute stroke care) is to be realised.

摘要

背景

国家审计计划是通过收集和报告与循证标准相关的数据来评估医疗保健质量的一种公认手段。Sentinel Stroke 国家审计计划是对英格兰、威尔士和北爱尔兰所有中风患者的流程和结果进行的前瞻性审计,该计划历来侧重于医院护理。有证据表明,它在推动质量改进方面取得了成功。然而,尚未探讨的是这样的国家审计计划对社区医疗保健的影响。本研究旨在了解社区利益相关者如何感知和参与审计。

方法

该研究采用了现实主义方法,该方法受到合作者(包括中风临床医生和现实主义和审计方法专家)的理论驱动和启发。从文献中确定了具有潜在影响质量改进的背景决定因素和机制。这些因素被转化为 18 项调查项目,使用 5 点量表和是/否回答相结合的方式。提供了自由文本选项来扩展响应。在线调查通过社交媒体、临床网络和专业机构进行分发。代表来自英格兰各地的社区中风利益相关者以及审计过程中的各种角色,包括行政、临床、管理和委托。

结果

调查从广泛的利益相关者中获得了全国性的样本(n=206)。参与者报告参与了审计,并投入了大量资源参与。国家审计反馈被描述为用于支持一系列改进活动,包括为额外员工和服务重组提供资金。一些因素影响了团队参与审计和利用反馈进行质量改进的能力。这些因素包括在线平台、提交数据的准确性和领导力支持。

结论

研究结果强调了在数据采集、组织审计支持和反馈参与方面的工作,如果要实现审计作为社区康复(如急性中风护理中所强调的)质量改进工具的潜力。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/c17f/11539491/1c04313e0919/12913_2024_11653_Fig1_HTML.jpg

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