Health Services Management Centre, University of Birmingham, Birmingham, UK
School of Management, University of St Andrews, St Andrews, UK.
BMJ. 2018 Nov 28;363:k4907. doi: 10.1136/bmj.k4907.
and explore how notions of culture relate to service performance, quality, safety, and improvement
并探讨文化观念与服务绩效、质量、安全和改进的关系。