Fox Elizabeth L, Capiola August, Bowers Gregory, Stephenson Arielle
Air Force Research Laboratory.
BAE Systems.
J Exp Psychol Appl. 2025 Mar;31(1):58-70. doi: 10.1037/xap0000519. Epub 2024 Dec 16.
We developed a novel, unobtrusive estimate of team multitasking throughput (tMT). We demonstrate it through the quantitative assessment of tMT in distributed dyads when objective performance and purported reliability are manipulated among teammates. In a within-subjects experiment, we investigated the effects of teammates' performance and purported reliability on tMT. Results showed that when a teammate was described as reliable, there was a marked difference in tMT between those with low and high objective performance, but this difference was not present for teammates described as unreliable. Further, after considering the expected differences between high and low performing teams, we found partial support that tMT was highest when performance matched (vs. violated) expectation. These findings evidence the utility of our novel metric to capture team performance. In conclusion, we quantified how objective performance and purported reliability dynamically affect team efficiency while completing collaborative tasks. We found there was a marked difference in tMT between those with low and high purported reliability, but this difference was dependent on whether the teammate's performance matched expectations. (PsycInfo Database Record (c) 2025 APA, all rights reserved).
我们开发了一种全新的、不引人注目的团队多任务处理吞吐量（tMT）评估方法。我们通过在分布式二人组中对tMT进行定量评估来证明这一点，其中会在队友之间操纵客观绩效和所谓的可靠性。在一项被试内实验中，我们研究了队友的绩效和所谓的可靠性对tMT的影响。结果表明，当一名队友被描述为可靠时，客观绩效低和高的人在tMT上存在显著差异，但对于被描述为不可靠的队友，这种差异并不存在。此外，在考虑了高绩效团队和低绩效团队之间的预期差异后，我们发现部分证据支持当绩效符合（而非违背）预期时tMT最高。这些发现证明了我们新指标在衡量团队绩效方面的效用。总之，我们量化了客观绩效和所谓的可靠性在完成协作任务时如何动态影响团队效率。我们发现，在所谓可靠性低和高的人之间，tMT存在显著差异，但这种差异取决于队友的绩效是否符合预期。（PsycInfo数据库记录（c）2025美国心理学会，保留所有权利）
