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老年人的自我认知、技术焦虑以及使用数字公共服务的意愿。

Older adults' self-perception, technology anxiety, and intention to use digital public services.

作者信息

An Jing, Zhu Xuanyu, Wan Kexin, Xiang Ziyue, Shi Zhan, An Jinlong, Huang Weidong

机构信息

School of Management, Nanjing University of Posts and Telecommunications, Nanjing, 210003, Jiangsu Province, China.

First People's Hospital of Changshu City, Hospital Affiliated to Soochow University, Changshu, Jiangsu Province, China.

出版信息

BMC Public Health. 2024 Dec 19;24(1):3533. doi: 10.1186/s12889-024-21088-2.

Abstract

To improve the happiness of the older adults enjoying digital public services, this study examines the structural relationship among self-perception of aging, subjective well-being, technology anxiety, self-efficacy, perceived usefulness, and intention to use digital public services for older adults in the context of digital public services. We employ Structural Equation Modeling (SEM) for empirical analysis (N = 345, February to October 2023). The negative self-perception of aging may lead to the negative emotions of older adults on technology, which will reduce subjective well-being and increase technology anxiety. Technology anxiety indirectly affects the intention to use digital public services, which has an impact on the intention to use through the perceived usefulness and the complete mediating path of self-efficacy and perceived usefulness. Perceived usefulness is the most important factor affecting the behavior intention of older adults to use digital public services. Our study would provide reference to promote older adults' digital literacy and silver happiness and promote the development of the silver digital economy.

摘要

为提高享受数字公共服务的老年人的幸福感,本研究在数字公共服务背景下,考察了老年人的衰老自我认知、主观幸福感、技术焦虑、自我效能感、感知有用性以及使用数字公共服务的意愿之间的结构关系。我们采用结构方程模型(SEM)进行实证分析(样本量N = 345,时间为2023年2月至10月)。消极的衰老自我认知可能导致老年人对技术产生消极情绪,这会降低主观幸福感并增加技术焦虑。技术焦虑间接影响使用数字公共服务的意愿,它通过感知有用性以及自我效能感和感知有用性的完全中介路径对使用意愿产生影响。感知有用性是影响老年人使用数字公共服务行为意愿的最重要因素。我们的研究将为提升老年人的数字素养和银色幸福感以及推动银色数字经济发展提供参考。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4531/11657182/854894cada1e/12889_2024_21088_Fig1_HTML.jpg

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