Mohseni Fatemeh, Mohammadi Aeen, Mafinejad Mahboobeh Khabaz, Khajavirad Nasim, Basiri Kamal, Gruppen Larry D
Education Development Center, Gerash University of Medical Sciences, Gerash, Iran.
Department of Medical Education, Tehran University of Medical Sciences, Tehran, Iran.
BMC Med Educ. 2024 Dec 20;24(1):1507. doi: 10.1186/s12909-024-06514-8.
Conflict is an inevitable aspect of healthcare team collaboration. Effective conflict management training can improve the performance of healthcare teams. This study aimed to investigate the effect of conflict management education based on the Fogg model on the attitude of medical students toward conflict management.
This randomized controlled trial was conducted at Tehran University of Medical Sciences in 2022-2023. Freshman medical students volunteered to participate in this study. Then, they were randomly divided into intervention (12 groups of 4 people, n = 48) and control (12 groups of 4 people, n = 48) groups. The intervention groups received Fogg model-based education, and the control groups were taught using a conventional method. Student attitudes toward conflict management were evaluated using the Conflict Management Attitude questionnaire.
The intervention group showed significantly higher mean total attitude scores and scores for subscales 2 and 3 in the post-test compared to the control group (P = 0.003, P = 0.001, and P = 0.001, respectively). When the pre-test was included as a covariate, ANCOVA results showed a significant increase in the total attitude score of students (P = 0.010) as well as in the scores for subscales 2 and 3 following the educational intervention (P = 0.004, and P = 0.003, respectively).
This study showed that intervention in conflict management using the Fogg model can improve the attitude of medical students toward conflict management. This approach can help medical educators use creative, model-based methods in teaching conflict management to prepare students to work in healthcare teams.
冲突是医疗团队协作中不可避免的一个方面。有效的冲突管理培训可以提高医疗团队的绩效。本研究旨在探讨基于福格模型的冲突管理教育对医学生冲突管理态度的影响。
本随机对照试验于2022 - 2023年在德黑兰医科大学进行。大一医学生自愿参与本研究。然后，他们被随机分为干预组（12组，每组4人，n = 48）和对照组（12组，每组4人，n = 48）。干预组接受基于福格模型的教育，对照组采用传统方法授课。使用冲突管理态度问卷评估学生对冲突管理的态度。
与对照组相比，干预组在测试后的平均总态度得分以及分量表2和3的得分显著更高（分别为P = 0.003、P = 0.001和P = 0.001）。当将预测试作为协变量纳入时，协方差分析结果显示，教育干预后学生的总态度得分（P = 0.010）以及分量表2和3的得分（分别为P = 0.004和P = 0.003）显著增加。
本研究表明，使用福格模型进行冲突管理干预可以改善医学生对冲突管理的态度。这种方法可以帮助医学教育工作者在冲突管理教学中使用基于模型的创新方法，使学生为在医疗团队中工作做好准备。
