Pinto Debora Maria Salimon, Lourenção Luciano Garcia, Eid Letícia Palota, Ponce Maria Amélia Zanom, André Júlio César, Tiol Emilia Batista Mourão, Giacon-Arruda Bianca Cristina Ciccone, Arruda Guilherme de Oliveira, Souza Maria da Graça Girade, Sasaki Natália Sperli Geraldes Marin Dos Santos, Santos Emerson Roberto, Martinez William Donegá, Costa Ana Carolina Santos, Engel Ana Maria Rita Pedroso Vilela Torres de Carvalho, da Silva Júnior Amilton José, Werneck Alexandre Lins, Souza Marise Ramos de, Martins Marlene Andrade, Silva Gabriele Cássia Santos, Menezes João Daniel de Souza, Silva Matheus Querino da, Pompeo Daniele Alcalá
Municipal Health Department of São José do Rio Preto, Av. Romeu Strazzi, 199, São José do Rio Preto 15084-010, Brazil.
Ministry of Social Security, Esplanada dos Ministérios, Bloco F, Zona Cívico-Administrativa, Brasília 70059-900, Brazil.
Nurs Rep. 2024 Dec 12;14(4):3968-3983. doi: 10.3390/nursrep14040290.
The COVID-19 pandemic significantly impacted the mental health of healthcare professionals, especially those working in Psychosocial Care Centers (CAPS), which are crucial services in the Brazilian mental health system. This study aimed to investigate the association between job satisfaction, workload, and psychological distress among CAPS professionals during the pandemic.
A cross-sectional study was conducted with 53 professionals from seven CAPS. The Workload Impact Scale (IMPACTO-BR) and Job Satisfaction Scale (SATIS-BR), the General Health Questionnaire (GHQ-12), and a sociodemographic questionnaire were used. Descriptive and analytical statistical analyses were performed. Multiple linear regression analysis was conducted to examine the relationship between job satisfaction, workload, and psychological distress.
Professionals reported moderate satisfaction (3.67 ± 0.45) and mild workload (1.82 ± 0.63). One-third of the sample showed scores indicative of psychological distress. Multiple linear regression analysis revealed that workload ( = 0.0025) and low job satisfaction ( = 0.0495) were significantly associated with psychological distress.
Low job satisfaction and high professional workload were predictive variables of psychological distress. These findings highlight the need for investments in promoting the quality of life at work for mental health professionals, especially during crises. The implications for human resource management and public policy development emphasize the importance of an integrated approach that considers the well-being of professionals for the effectiveness and sustainability of the psychosocial care model.
新冠疫情对医护人员的心理健康产生了重大影响，尤其是那些在社会心理关怀中心（CAPS）工作的人员，这些中心是巴西心理健康系统中的关键服务机构。本研究旨在调查疫情期间CAPS专业人员的工作满意度、工作量与心理困扰之间的关联。
对来自七个CAPS的53名专业人员进行了一项横断面研究。使用了工作量影响量表（IMPACTO - BR）、工作满意度量表（SATIS - BR）、一般健康问卷（GHQ - 12）以及一份社会人口学问卷。进行了描述性和分析性统计分析。采用多元线性回归分析来检验工作满意度、工作量与心理困扰之间的关系。
专业人员报告的满意度为中等水平（3.67 ± 0.45），工作量为轻度（1.82 ± 0.63）。三分之一的样本显示出心理困扰的得分。多元线性回归分析表明，工作量（ = 0.0025）和低工作满意度（ = 0.0495）与心理困扰显著相关。
低工作满意度和高专业工作量是心理困扰的预测变量。这些发现凸显了投资改善心理健康专业人员工作生活质量的必要性，尤其是在危机期间。对人力资源管理和公共政策制定的启示强调了一种综合方法的重要性，该方法考虑专业人员的福祉对于社会心理关怀模式的有效性和可持续性。
