Han Chunjie, Zhang Lingli, Liu Jihong, Zhang Ping
Department of Rehabilitation Medicine, Beijing Luhe Hospital, Capital Medical University, Beijing, 101149, People's Republic of China.
Department of Neurology, Beijing Luhe Hospital, Capital Medical University, Beijing, 101149, People's Republic of China.
J Multidiscip Healthc. 2023 Apr 17;16:1057-1066. doi: 10.2147/JMDH.S394670. eCollection 2023.
As an important hospital task, the quality and efficiency of nursing practice directly affect the medical quality and sustainable development of the hospital. Increasing attention is now paid by managers to nursing teamwork. From the level of the nursing team, this study explored the relationship between team roles, using teamwork as the intermediate variable, and team performance to provide a theoretical foundation for the human resource management of nursing managers.
Taking 29 general inpatient areas of a tertiary general hospital in Beijing as research objects, a questionnaire survey was used to collect basic information on nursing staff, teamwork, team roles and team performance. The collected data were analysed. A pathway analysis based on a multiple regression analysis was used to interpret the effect of each team role on teamperformance.
①The mean and maximum value of emotional type (Teamworker and Finisher) were the largest in the role combination of nursing team. In the team role combination, the average value of emotional type was 12.58 ± 1.48, with significant difference (P<0.001). ② The average level of emotion, thinking and decision of team role combination is positively correlated with work performance; The average level and maximum value of emotion have a positive correlation with team cooperation; The average level of willingness was negatively correlated with team cooperation, job performance and satisfaction (P<0.05). ③ Teamwork plays a certain intermediary role in the mean value of emotion to improve level of team satisfaction and performance.
This study identified the important roles of different types of nursing staff in work performance and used a pathway analysis to create a path showing each role. Increasing the emotional-type nursing staff in a team can not only improve the mean level of team emotion but also effectively improve both teamwork and work performance.
护理工作的质量和效率作为医院的一项重要任务，直接影响医院的医疗质量和可持续发展。管理者对护理团队协作的关注度日益提高。本研究从护理团队层面出发，探讨团队角色之间的关系，以团队协作作为中介变量，研究其与团队绩效的关系，为护理管理者的人力资源管理提供理论依据。
选取北京某三级综合医院的29个普通住院病区作为研究对象，采用问卷调查法收集护理人员的基本信息、团队协作、团队角色和团队绩效等数据，并对收集到的数据进行分析。基于多元回归分析的路径分析用于解释各团队角色对团队绩效的影响。
①在护理团队的角色组合中，情感型（团队工作者和完成者）的均值和最大值最大。在团队角色组合中，情感型的均值为12.58±1.48，差异有统计学意义（P<0.001）。②团队角色组合的情感、思维和决策平均水平与工作绩效呈正相关；情感的平均水平和最大值与团队协作呈正相关；意愿的平均水平与团队协作、工作绩效和满意度呈负相关（P<0.05）。③团队协作在情感均值对团队满意度和绩效水平的提升中起一定的中介作用。
本研究明确了不同类型护理人员在工作绩效中的重要作用，并通过路径分析构建了各角色的作用路径。增加团队中情感型护理人员不仅可以提高团队情感的平均水平，还能有效提升团队协作和工作绩效。
