Samillán-Yncio Gabriela, Zeladita-Huaman Jhon Alex, Franco-Chalco Eduardo, Zegarra-Chapoñan Roberto, Montes-Iturrizaga Iván, Rivera-Medrano Zulma Jeanette
Academic Department of Nursing, Faculty of Medicine, Universidad Nacional Mayor de San Marcos, Lima 15001, Peru.
Psychology Department, Pontificia Universidad Católica del Perú, Lima 15008, Peru.
Healthcare (Basel). 2024 Dec 22;12(24):2582. doi: 10.3390/healthcare12242582.
BACKGROUND/OBJECTIVES: The aim of this study was to evaluate the psychometric properties of the Communication Skills Scale (CSS) among Peruvian nurses, as well as the factors associated with job insecurity during the COVID-19 pandemic.
We explored five models of confirmatory factor analysis for the CSS and its four subscales and assessed the convergent validity and criterion validity of the scale by analyzing its connection with job insecurity through stepwise multiple regression. We used insights from a focus group for the cultural adaptation of the scale. In the psychometric phase, 225 nurses participated through a virtual survey.
The psychometric analysis revealed that the CSS and its subscales have a robust internal structure-similar to the original questionnaire-and are optimally reliable in the Peruvian population. Furthermore, the results show that job insecurity was associated with contract type, communication skills, empathy, and job satisfaction.
The CSS and its subscales are valid and reliable to be applied to Peruvian nurses. Initiatives should be undertaken to strengthen communication skills and increase job satisfaction among nursing professionals by improving their working conditions, especially in times of crisis, to reduce job insecurity and promote well-being.
背景/目的：本研究旨在评估秘鲁护士沟通技能量表（CSS）的心理测量特性，以及与新冠疫情期间工作不安全感相关的因素。
我们探究了CSS及其四个子量表的五种验证性因素分析模型，并通过逐步多元回归分析其与工作不安全感的关联，评估该量表的收敛效度和效标效度。我们利用焦点小组的见解对该量表进行文化调适。在心理测量阶段，225名护士通过虚拟调查参与。
心理测量分析表明，CSS及其子量表具有稳健的内部结构——与原始问卷相似——且在秘鲁人群中具有最佳的可靠性。此外，结果显示工作不安全感与合同类型、沟通技能、同理心和工作满意度相关。
CSS及其子量表适用于秘鲁护士，具有有效性和可靠性。应采取举措加强沟通技能，并通过改善工作条件提高护理专业人员的工作满意度，尤其是在危机时期，以减少工作不安全感并促进福祉。
