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克罗地亚药房顾客对扩展药房服务的态度。

Pharmacy Customers' Attitudes Towards Expanded Pharmacy Services in Croatia.

作者信息

Bukic Josipa, Rusic Doris, Durdov Toni, Tarabaric Kristian, Modun Darko, Leskur Dario, Seselja Perisin Ana, Kondza Martin, Bozic Josko

机构信息

Department of Pharmacy, University of Split School of Medicine, 21000 Split, Croatia.

Department of Laboratory Medicine and Pharmacy, Faculty of Medicine, Josip Juraj Strossmayer University of Osijek, 31000 Osijek, Croatia.

出版信息

Pharmacy (Basel). 2024 Dec 31;13(1):2. doi: 10.3390/pharmacy13010002.

Abstract

Pharmacists have been recognized as the most accessible healthcare professionals, and research has been carried out on expanded pharmacy services they could provide. Additional pharmacy services are a cost-effective way to prevent medication errors, reduce the number of drug-related problems, and prevent chronic disease progression. Therefore, this study aims to evaluate pharmacy service users' views of expanded pharmacy services in Croatia. This study included 745 participants. Patients who have a healthcare professional in their family more frequently knew of the existence of e-health records and the option to share it with their pharmacists (134, 56.3% vs. 229, 45.2%, = 0.005), while persons that have chronic illness more frequently visit the same pharmacy (176, 77.9% vs. 178, 34.3%, < 0.001). Participants are confident that pharmacists can provide screening services and education on inhaler usage; however, only around 60% agreed that pharmacists can independently lead therapy adjustment, medication substitution, or monitor therapy based on test results. Our findings should be supported with projects evaluating the cost-effectiveness of such services as they would be accepted by a greater number of pharmacy service users if covered by the national health insurer.

摘要

药剂师被认为是最容易接触到的医疗保健专业人员,并且已经针对他们可以提供的扩展药房服务开展了研究。额外的药房服务是一种具有成本效益的方式,可以预防用药错误、减少与药物相关问题的数量以及防止慢性病进展。因此,本研究旨在评估克罗地亚药房服务使用者对扩展药房服务的看法。本研究纳入了745名参与者。家中有医疗保健专业人员的患者更常知道电子健康记录的存在以及与药剂师共享的选项(134人,56.3%对229人,45.2%,P = 0.005),而患有慢性病的人更常光顾同一家药房(176人,77.9%对178人,34.3%,P < 0.001)。参与者相信药剂师可以提供筛查服务和吸入器使用教育;然而,只有约60%的人同意药剂师可以独立进行治疗调整、药物替代或根据检测结果监测治疗。我们的研究结果应该通过评估此类服务成本效益的项目来支持,因为如果由国家健康保险公司承保,这些服务将被更多的药房服务使用者接受。

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