Valan Lotha, Isaksson Ulf, Hörnsten Åsa
Department of Nursing, Umeå University, Umeå, Sweden.
Child Care Health Dev. 2025 Mar;51(2):e70032. doi: 10.1111/cch.70032.
Sweden has an extensive national child health care programme (CHCP) implying that all parents are offered support to raise their children and support them for healthy development. The programme is today built on personal physical contacts and digital components unusual. Although the digital world could be frightening and insecure, it also has benefits, because it is not dependent on face-to face meetings and is accessible more hours. In order to develop a digital channel to complement the CHPC, for the support of parents of children within child health care (CHC), parents' perspectives must be investigated. The aim of the study was therefore to describe parents' needs and expectations of digital support in the context of child health care.
The study had a qualitative approach using workshop discussions with parents as data. The interview data were analysed using qualitative content analysis.
The main theme highlights that parents expected that a digital support channel would be something that might strengthen them towards independence concerning the care of their children, in a positive way. However, they also felt that they needed personal support and that relationships with other parents and the child health care nurse were significant and meaningful. Another parental desire that emerged was that a future digital channel would facilitate and simplify access to care and they suggested having both planned and urgent times available for parents to book. The digital channel was expected to make this possible and be a good complement to the physical contacts the traditional child health care currently offers.
DISCUSSION/CONCLUSIONS: The parents in this study believed that digital solutions could increase their parental power in relation to the care of their children. Examples were given as digital nurse-led parent groups where parents with similar problems and experiences around their children could support each other and were expected to strengthen them over time. The parents stressed that a planned digital support channel also needs satisfactory solutions for both contact and response and have bookable digital meetings for both planned and urgent needs.
瑞典有一项广泛的国家儿童保健计划（CHCP），这意味着所有父母都能得到抚养子女的支持，并助力子女健康成长。如今，该计划基于个人面对面接触以及不同寻常的数字组件构建而成。尽管数字世界可能令人恐惧且缺乏安全感，但它也有好处，因为它不依赖面对面会议，且更多时间都可使用。为了开发一个数字渠道来补充儿童保健计划（CHPC），以支持儿童保健（CHC）领域内孩子的父母，必须调查父母的观点。因此，本研究的目的是描述父母在儿童保健背景下对数字支持的需求和期望。
本研究采用定性方法，以与父母进行的研讨会讨论作为数据。访谈数据采用定性内容分析进行分析。
主要主题突出表明，父母期望数字支持渠道能以积极方式增强他们在照顾孩子方面的独立性。然而，他们也觉得自己需要个人支持，并且与其他父母以及儿童保健护士的关系很重要且有意义。另一个出现的父母愿望是，未来的数字渠道将便于并简化获得护理的途径，他们建议为父母提供计划内和紧急时段以供预约。数字渠道有望实现这一点，并成为当前传统儿童保健所提供的面对面接触的良好补充。
讨论/结论：本研究中的父母认为数字解决方案可以增强他们在照顾孩子方面的父母权力。例如，由护士主导的数字家长小组，有类似孩子问题和经历的父母可以相互支持，并且有望随着时间推移增强他们的能力。父母强调，一个规划好的数字支持渠道还需要有令人满意的联系和回复解决方案，并且为计划内和紧急需求都设置可预约的数字会议。
