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营造支持性工作环境:护士领导者的认知行为方法

Creating a Supportive Work Environment: A Cognitive Behavioral Approach for Nurse Leaders.

作者信息

Zusman Nurit, Scheinberg Andrews Caryn, Kaslin Vladislav, C Kienski Woloski Wruble Anna

机构信息

Henrietta Szold School of Nursing of Hadassah, Hebrew University, Jerusalem 9112001, Israel.

The Galilee Medical Center, Nahariya 22000, Israel.

出版信息

Nurs Rep. 2025 Mar 6;15(3):91. doi: 10.3390/nursrep15030091.

Abstract

PURPOSE

This article focuses on identifying cognitive behavioral (CB) techniques that can help nurse supervisors more effectively navigate interpersonal challenges, reduce workplace stress, improve team cohesion, and, ultimately, enhance overall organizational performance and staff well-being.

APPROACH

Through a comprehensive review of leadership literature and clinical management practices, we determined that CB techniques could be integrated into nursing management. Two hypothetical scenarios within this context are offered, where CB techniques can enhance nursing leadership effectiveness.

CONCLUSIONS AND RECOMMENDATIONS

CB techniques offer a humanistic approach to nursing leadership through: (1) providing tools for leaders to reframe challenges and frustrations, particularly in resource-limited settings; (2) offering stress-management strategies for nursing leaders; and (3) enhancing communication skills, self-awareness, and team motivation. These applications can potentially improve both staff and management satisfaction, ultimately improving patient care quality. Healthcare organizations should consider incorporating CB techniques into their leadership development programs. We suggest practical ways to implement these techniques in daily nursing management, emphasizing the importance of creating supportive and safe work environments and provide recommendations for future research. This perspective extends the cognitive behavioral approach beyond its traditional therapeutic context into nursing leadership, providing a novel theoretical framework for understanding and enhancing leadership development in healthcare settings.

摘要

目的

本文着重于识别认知行为(CB)技巧,这些技巧能够帮助护士主管更有效地应对人际挑战、减轻工作场所压力、提高团队凝聚力,并最终提升整体组织绩效和员工福祉。

方法

通过对领导力文献和临床管理实践的全面回顾,我们确定认知行为技巧可融入护理管理。在此背景下提供了两个假设情景,认知行为技巧在其中可提高护理领导力的有效性。

结论与建议

认知行为技巧通过以下方式为护理领导力提供了一种人文方法:(1)为领导者提供重新构建挑战和挫折的工具,尤其是在资源有限的环境中;(2)为护理领导者提供压力管理策略;(3)提高沟通技巧、自我意识和团队积极性。这些应用有可能提高员工和管理层的满意度,最终改善患者护理质量。医疗保健组织应考虑将认知行为技巧纳入其领导力发展计划。我们建议在日常护理管理中实施这些技巧的实用方法,强调营造支持性和安全工作环境的重要性,并为未来研究提供建议。这一观点将认知行为方法从其传统治疗背景扩展到护理领导力,为理解和加强医疗保健环境中的领导力发展提供了一个新颖的理论框架。

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