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揭示食品美学缺陷对消费者购买意愿的双重影响。

Unveiling the dual impacts of the aesthetic deficiency of foods on consumers' purchase intentions.

作者信息

Feng Yunxi, Zhao Li, Xia Yanqing, Dai Liang

机构信息

School of Industrial Design, Pukyong National University, Busan, South Korea.

School of Design, Ningbo TechUniversity, Ningbo, China.

出版信息

Sci Rep. 2025 Apr 2;15(1):11218. doi: 10.1038/s41598-025-92352-7.

Abstract

The bias of "beauty is good" is prevalent in the consumption field. Products with attractive appearances can enhance consumers' favor towards the product, gaining a "beauty premium," while products with aesthetic deficiencies are subjected to a "ugly penalty." However, in some cases, aesthetically deficient "ugly" products may also have unique advantages. Therefore, actively exploring the double-edged effect of aesthetically deficient food on consumer purchase inclination holds significant practical importance. Based on 374 questionnaire data, this study employs Mplus8.0 for data analysis and finds that: (1) there is a negative correlation between the aesthetic deficiency (ugliness) of food and consumers' purchase inclination; (2) perceived risk mediates the relationship between the aesthetic deficiency (ugliness) of food and consumers' purchase inclination; (3) consumers' perceived coolness mediates the relationship between the aesthetic deficiency (ugliness) of food and consumers' purchase inclination; (4) Rebelliousness moderates the relationship between the aesthetic deficiency (ugliness) of food and consumers' purchase inclination. These conclusions not only enrich product design theory and marketing theory but also offer valuable references for enterprises to formulate marketing strategies and stimulate consumers' purchasing intentions.

摘要

“美即好”的偏见在消费领域普遍存在。外观吸引人的产品能够增强消费者对该产品的喜爱,获得“美貌溢价”,而存在审美缺陷的产品则会遭受“丑陋惩罚”。然而,在某些情况下,存在审美缺陷的“丑陋”产品也可能具有独特优势。因此,积极探索存在审美缺陷的食品对消费者购买倾向的双刃剑效应具有重要的现实意义。基于374份问卷数据,本研究采用Mplus8.0进行数据分析,发现:(1)食品的审美缺陷(丑陋)与消费者购买倾向之间存在负相关;(2)感知风险在食品的审美缺陷(丑陋)与消费者购买倾向之间起中介作用;(3)消费者的感知酷感在食品的审美缺陷(丑陋)与消费者购买倾向之间起中介作用;(4)叛逆性调节食品的审美缺陷(丑陋)与消费者购买倾向之间的关系。这些结论不仅丰富了产品设计理论和营销理论,也为企业制定营销策略和激发消费者购买意愿提供了有价值的参考。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/084d/11965373/7ec59cd79064/41598_2025_92352_Fig1_HTML.jpg

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