Moropa Tlabane Delicious, Matshaka Lerato, Makhene Agnes
Rahima Moosa Nursing College, Johannesburg, South Africa.
Department of Nursing Science, University of Johannesburg, Johannesburg, South Africa.
BMC Nurs. 2025 Apr 7;24(1):380. doi: 10.1186/s12912-025-02864-w.
Student nurses come across various complex interpersonal spheres that require them to show their soft skills. Nursing education pays more attention to developing hard skills but focuses less on the soft skills that contribute to the success of healthcare establishments and the nurses themselves. Thus, the purpose of the study was to explore and describe nurse educators' perceptions of soft skills that enhance effective interpersonal interactions and to develop recommendations to facilitate the incorporation of soft skills in nursing education.
A qualitative, exploratory, descriptive, and contextual research design was used for this study. A purposive sampling method was applied, and 12 online semi-structured individual interviews were conducted with nurse educators from the Higher Education in Johannesburg. Tesch's open coding method was employed for data analysis. The measures of trustworthiness were adhered to throughout the research process, along with the ethical principles.
Majority of the nurse educators perceive that teaching soft skills strengthens personal capacity to interact and relate better with others. The analysis of the study revealed five themes (1) Soft skills teaching is perceived by nurse educators as enhancing effective interpersonal interactions. (2) effective communication, (3) teamwork (4) emotional intelligence, and (5) critical thinking.
Facilitating soft skills in nursing education is essential in preparing nurse graduates who can foster effective interpersonal interactions with patients and other professionals.
实习护士会遇到各种复杂的人际领域，这要求他们展现出软技能。护理教育更注重培养硬技能，而较少关注有助于医疗机构和护士自身成功的软技能。因此，本研究的目的是探索和描述护士教育工作者对增强有效人际互动的软技能的看法，并提出建议以促进软技能融入护理教育。
本研究采用定性、探索性、描述性和情境性研究设计。采用目的抽样法，对约翰内斯堡高等教育机构的护士教育工作者进行了12次在线半结构化个人访谈。数据分析采用泰施的开放编码方法。在整个研究过程中遵循了可信度衡量标准以及伦理原则。
大多数护士教育工作者认为，教授软技能能增强个人与他人互动和建立更好关系的能力。研究分析揭示了五个主题：（1）护士教育工作者认为软技能教学能增强有效的人际互动；（2）有效沟通；（3）团队合作；（4）情商；（5）批判性思维。
在护理教育中促进软技能发展对于培养能够与患者及其他专业人员进行有效人际互动的护士毕业生至关重要。
