Bratajaya Cicilia Nony Ayuningsih
Krida Wacana Christian University, Jakarta, Indonesia.
Medika Suherman University, Jawa Barat, Indonesia.
Belitung Nurs J. 2021 Aug 27;7(4):320-328. doi: 10.33546/bnj.1549. eCollection 2021.
Nursing jobs are very complex and stressful, and nurses are demanded to have high competency and soft skills to keep their performance. However, the nursing workload often leads to fatigue, and it will be very challenging for novice nurses. Therefore, they need to be trained in soft skills in order to be able to control their emotion and adapt to the situation. Unfortunately, studies on essential soft skills for novice nurses in Indonesia are scarce; further research on this topic is a necessity.
This study aimed to explore the perception of senior nurses about the essential soft skills for novice nurses during their work adaptation process.
This qualitative study used an interpretive phenomenology approach, which was conducted in a private hospital in Jakarta, the capital city of Indonesia. Data were collected using semi-structured interviews from ten senior nurses selected using a purposive sampling technique. Data were analyzed using Gadamer's hermeneutic approach.
Nine essential soft skills were developed for novice nurses during their transition phase from education to practice, including self-control, initiative, caring, self-motivated, hospitality, flexibility, adaptability, analytical skill, and presentation skill.
Findings of this study serve as a basis for developing the soft skills of novice nurses in their clinical practice in hospitals in Indonesia. It is also recommended that soft skills should be included in the nursing education curriculum. However, soft skills are essential for novice nurses to succeed in their adaptation and future career.
护理工作非常复杂且压力巨大，要求护士具备高能力和软技能以保持良好表现。然而，护理工作负荷常常导致疲劳，这对新手护士来说极具挑战性。因此，他们需要接受软技能培训，以便能够控制情绪并适应工作环境。遗憾的是，印度尼西亚针对新手护士必备软技能的研究匮乏，有必要对此主题展开进一步研究。
本研究旨在探究资深护士对新手护士在工作适应过程中必备软技能的看法。
本定性研究采用解释现象学方法，在印度尼西亚首都雅加达的一家私立医院开展。通过目的抽样技术选取10名资深护士，采用半结构式访谈收集数据。运用伽达默尔的诠释学方法分析数据。
在新手护士从教育阶段向实践阶段过渡期间，为其确定了九项必备软技能，包括自我控制、主动性、关怀、自我激励、热情好客、灵活性、适应性、分析能力和表达能力。
本研究结果为印度尼西亚医院新手护士临床实践中软技能的培养提供了依据。还建议将软技能纳入护理教育课程。然而，软技能对于新手护士成功适应工作及未来职业发展至关重要。
