Yang Hang-Ju, Liu Yen-Ling, Pien Li-Chung, Yang Yun-Chieh, Cheng Wan-Ju
Department of Emergency Medicine, Jen Ai Hospital Dali Branch, 483 Dong Rong Road, Dali, Taichung, Taiwan.
School of Nursing, China Medical University, 100 Section 1, Jingmao Road, Taichung 406040, Taiwan.
J Nurs Manag. 2025 Feb 28;2025:7817632. doi: 10.1155/jonm/7817632. eCollection 2025.
This study aims to investigate the association between workplace violence and mental wellbeing of long-term care nursing assistants (LTC-NAs) based on work locations. The increasing global elderly population is elevating the demand for LTC services. The LTC-NA population is expanding, highlighting the necessity to create a secure work environment. However, little is known about how workplace violence poses a threat to the mental wellbeing of LTC-NAs across different work locations. This observational cross-sectional study was conducted from October 2022 to July 2023, involving a survey of 937 certified LTC-NAs recruited through convenience sampling from various Taiwanese LTC units. Participants were evaluated for experiences of four types of workplace violence (physical, psychological, verbal, and sexual harassment) using a disseminated questionnaire. Mental health was assessed using the 5-item Brief Symptom Rating Scale, and client-related burnout was evaluated with the 6-item scale from the Chinese version of Copenhagen Burnout Inventory. Logistic regression identified the association between workplace violence and mental wellbeing. In addition, the relationship among participants working in residential facilities or home settings were examined. The completion rate of the questionnaire was 86%. Psychological violence was associated with poor mental health (adjusted odds ratio [OR] = 2.38 and 95% CI = 1.40-4.05), while verbal violence and sexual harassment were associated with client-related burnout (adjusted OR = 2.03 and 1.75, respectively). All types of workplace violence were more prevalent in residential facilities than home settings; however, the associations of workplace violence with poor mental wellbeing were more prominent among those working in home settings. Among violence victims, a higher proportion of LTC-NAs working in home settings reported experiencing physical and psychological violence from patients' families compared to those working in residential facilities. Client-related burnout was found to mediate the relationship between violence from patients' families and poor mental health. Nonphysical workplace violence and sexual harassment were associated with poor mental wellbeing among LTC-NAs, especially in homecare settings. Violence from patients' families posed a notable risk to homecare LTC-NAs. Therefore, protective policies and organizational training programs should be tailored to address the unique challenges of each work setting.
本研究旨在基于工作地点调查长期护理助理(LTC - NAs)工作场所暴力与心理健康之间的关联。全球老年人口不断增加,对长期护理服务的需求也在上升。长期护理助理群体正在扩大,凸显了营造安全工作环境的必要性。然而,对于工作场所暴力如何对不同工作地点的长期护理助理的心理健康构成威胁,人们知之甚少。这项观察性横断面研究于2022年10月至2023年7月进行,对通过便利抽样从台湾各地长期护理机构招募的937名持证长期护理助理进行了调查。使用一份广泛传播的问卷评估参与者遭受的四种工作场所暴力(身体暴力、心理暴力、言语暴力和性骚扰)经历。使用5项简明症状评定量表评估心理健康状况,并使用中文版哥本哈根倦怠量表的6项量表评估与客户相关的倦怠情况。逻辑回归分析确定了工作场所暴力与心理健康之间的关联。此外,还研究了在住宿设施或家庭环境中工作的参与者之间的关系。问卷完成率为86%。心理暴力与心理健康不佳相关(调整后的优势比[OR] = 2.38,95%置信区间[CI] = 1.40 - 4.05),而言语暴力和性骚扰与客户相关的倦怠相关(调整后的OR分别为2.03和1.75)。所有类型的工作场所暴力在住宿设施中比在家庭环境中更为普遍;然而,工作场所暴力与心理健康不佳之间的关联在家庭环境中工作的人员中更为突出。在暴力受害者中,与在住宿设施中工作的人员相比,在家庭环境中工作的长期护理助理中,有更高比例的人报告遭受患者家属的身体和心理暴力。发现与客户相关的倦怠在患者家属的暴力与心理健康不佳之间起中介作用。非身体工作场所暴力和性骚扰与长期护理助理的心理健康不佳相关,尤其是在家庭护理环境中。患者家属的暴力对家庭护理长期护理助理构成显著风险。因此,应制定针对性的保护政策和组织培训计划,以应对每个工作环境的独特挑战。