Chin Alycia, Bruine de Bruin Wändi
Office of Research, Consumer Financial Protection Bureau, 1700 G St NW, Washington, DC, 20552.
Centre for Decision Research and Leeds University Business School, University of Leeds, Maurice Keyworth Building, West Yorkshire LS6 1AN, UK, +44(0)113438839.
J Behav Financ. 2018;19(1):101-110. doi: 10.1080/15427560.2017.1373353. Epub 2017 Oct 11.
Expectations about stock market movements are an important factor in models of investments and savings. To better understand consumers' financial behavior, economic surveys such as the Health and Retirement Study (HRS) ask participants to report expectations about the stock market. However, readability statistics suggest that the HRS' stock market expectations questions use relatively complex wording, which may contribute to their relatively high rates of missing responses. Here, we build on survey design research to improve the readability of these questions. In two experiments using national online panels, we test whether revising stock market expectation questions to reduce their difficulty affects respondents' 1) survey experience, as measured by percent of missing answers and ratings of question clarity and difficulty, and 2) response validity, as assessed by respondents' confidence in their answer and comparisons between expectations and stock market outcomes. In both studies, our revisions improve survey experience. Unfortunately, revisions also decreased the perceived (Study 1) and actual (Study 2) validity of responses. We discuss implications of question revisions for the design of economic surveys.
对股市走势的预期是投资与储蓄模型中的一个重要因素。为了更好地理解消费者的金融行为,诸如健康与退休研究(HRS)等经济调查要求参与者报告对股市的预期。然而,可读性统计表明,HRS的股市预期问题使用的措辞相对复杂,这可能导致其缺失回答率相对较高。在此,我们基于调查设计研究来提高这些问题的可读性。在两项使用全国在线样本的实验中,我们测试将股市预期问题进行修改以降低其难度是否会影响受访者的:1)调查体验,通过缺失答案的百分比以及问题清晰度和难度的评分来衡量;2)回答有效性,通过受访者对其答案的信心以及预期与股市结果之间的比较来评估。在两项研究中,我们的修改都改善了调查体验。遗憾的是,修改也降低了回答的感知有效性(研究1)和实际有效性(研究2)。我们讨论了问题修改对经济调查设计的影响。