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中国健身行业预付消费政策综述

A Review of Prepaid Consumption Policies in China's Fitness Industry.

作者信息

Duan Zhizhuang, Zheng Rui

机构信息

College of Law, Zhejiang Normal University Xingzhi College, Lanxi, People's Republic of China.

出版信息

Risk Manag Healthc Policy. 2025 May 7;18:1535-1545. doi: 10.2147/RMHP.S517722. eCollection 2025.

Abstract

The implementation of the "Fit for Life" concept is not only related to individual physical and mental well-being and the stable development of society but also represents a critical issue for the welfare of all humanity. The Chinese government is committed to realizing this ambitious vision through the "Healthy China" initiative, with national fitness serving as a key component of this plan. In the context of expanding demand within the fitness consumption market, the Chinese fitness industry is in urgent need of high-standard development. However, despite strong national policy support, consumer disputes remains common, such as difficulties with prepaid card refunds, unfulfilled sessions due to frequent changes in personal trainers, and challenges in obtaining refunds after gym or business closures, which may be linked to the widespread use of prepaid consumption as the primary payment method. This paper examines the regulatory framework governing prepaid consumption in China's fitness industry, employing a policy review and comparative analysis to explore local legislation across four representative regions selected for their economic significance, policy orientation, and geographical diversity. The study examines both preventive and remedial measures, revealing that while there are regional variations in the stringency of regulations, local legislation generally provides clear and comprehensive guidelines on the definition of prepaid consumption, their scope, card issuance procedures, and liability for compensation. To address common challenges such as standard-form contracts, some regions have introduced region-specific measures, including model contract templates, which have positively influenced the regulation of prepaid consumption in the fitness industry. By systematically reviewing relevant policy frameworks, this study compares their varying impacts on the fitness consumption industry. It further aims to strengthen regulatory support by improving risk prevention and enforcement efficiency for policymakers, while helping business stakeholders enhance operational stability and manage compliance costs more effectively.

摘要

“健康生活”理念的实施不仅关乎个人身心健康和社会的稳定发展,更是全人类福祉的关键问题。中国政府致力于通过“健康中国”倡议实现这一宏伟愿景,全民健身是该计划的关键组成部分。在健身消费市场需求不断扩大的背景下,中国健身行业急需高标准发展。然而,尽管有国家政策的大力支持,消费者纠纷依然常见,比如预付卡退款困难、私人教练频繁更换导致课程无法兑现,以及健身房或商家停业后退款面临挑战等,这些可能与预付消费作为主要支付方式的广泛使用有关。本文审视了中国健身行业预付消费的监管框架,采用政策审查和比较分析的方法,对四个具有经济重要性、政策导向性和地域多样性的代表性地区的地方立法进行了探讨。该研究考察了预防和补救措施,发现尽管各地法规的严格程度存在差异,但地方立法总体上对预付消费的定义、范围、发卡程序和赔偿责任提供了清晰全面的指导方针。为应对诸如格式合同等常见挑战,一些地区出台了特定区域措施,包括示范合同模板,这对健身行业预付消费的监管产生了积极影响。通过系统地审查相关政策框架,本研究比较了它们对健身消费行业的不同影响。其进一步目的是为政策制定者提高风险预防和执法效率,从而加强监管支持,同时帮助企业利益相关者提高运营稳定性并更有效地管理合规成本。

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A Review of Prepaid Consumption Policies in China's Fitness Industry.中国健身行业预付消费政策综述
Risk Manag Healthc Policy. 2025 May 7;18:1535-1545. doi: 10.2147/RMHP.S517722. eCollection 2025.
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